Quality Administrator Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Precise Quality Assurance Manager looking to build upon skills and tackle new responsibilities in a Human Resources role at FEM. Proficient in most business and Human Resources operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and the human capital process to ensure excellent results and employee satisfaction satisfaction.

  • Quality control tests
  • Staff training and development
  • Payroll auditing
  • Reviewing timesheets
  • Reviewing data
  • Checking time cards
  • Scheduling and calendar management
  • Compensation and benefits
  • Benefits administration
  • Payroll coordination
  • Infection control and aseptic procedures
  • Data Analysis
  • Advanced MS Office Suite
Work History
Quality Administrator, 03/2019 to Current
American Axle & ManufacturingRidgway, PA,
  • Set quality goals and objectives for Ambulatory Surgery Center to meet higher standards of care
  • Maintained biweekly payroll for all 60 employees at Ambulatory Surgery Center
  • Designed new processes, statistical analyses, quality concepts, and system standards to ensure improvement
  • Developed quality documentation and reports by collecting, analyzing, and summarizing trends
  • Prepared and presented monthly Performance Improvement Plan(s)
  • Determined quality department standards, practices and procedure
  • Abided by state and federal healthcare guidelines and laws and reported non-compliance issues
  • Documented and collected patient data in EPIC software to maintain accuracy and security
Executive Assistant, 09/2017 to 03/2019
Arbor HospiceGaylord, MI,
  • Organized and updated schedules for Senior Vice President of Strategic Planning
  • Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and market data
  • Developed external and internal communications for CEO and kept track of periodic communication needed for priority engagements
  • Created appropriate documentation for members of board and senior leadership before Market Development meetings
  • Collaborated with human resources personnel to accurately and efficiently track leave time
  • Led payroll production fo 5 departments
Operations Manager, 06/2008 to 08/2018
Genuine Parts CompanyLoganville, GA,
  • Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Oversaw day-to-day processing of payroll for approximately 100 employees, including review of timesheets and computing pay in accordance with FLSA.
  • Maintained daily bookkeeping report.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Conducted candidate interviews and performed background checks and verification.
  • Managed budget implementations, employee reviews, training, schedules and vendor negotiations.
Associate: Health and Science, Expected in 2007
Lord Fairfax Community College - Middletown, VA

GPA: 3.7/4.0

Bachelor of Science: Business Administration, Expected in 05/2021
Capella University - Winchester, VA

In progress

  • Communicates with travelers via phone and email systems.
  • Enters data from a variety of sources into forms, reports and schedules.
  • Validates straightforward data using well-established accounting principles and practices.
  • Creates individual travel authorizations and travel vouchers.
  • Receives, reviews and processes accounting documents for functions such as blanket authorizations, individual travel authorizations and travel voucher payments.
  • Assists travelers with the reconciliation of their card balance by comparing bank statements to previous vouchers.
  • Ensures that documents are complete and accurate.
  • Books travel reservations such as airline flights, rental cars and lodging.
  • Frequently uses financial management systems to assist with traveler reimbursements.
  • Provides excellent customer service by predicting and accessing traveler needs and request.
  • Reviews vouchers to ensure expenses are accurate and that proper documentation is provided.
  • Preforms quality assurance by reviewing previously approved vouchers to identify any mistakes made.
  • Verifies that funds are available against obligating documents.
  • Enforces preestablished travel policies and regulations.
  • Processes and records transactions for accounting purposes including travel, and reimbursables.
  • Detail to Travel payments to process Travel Vouchers.
  • Review changes in procedures and processes to ensure that the accounting records are being updated properly.
  • Review accounts in the travel or accounting system to ensure individual transactions agree with and are supported by documentation.
  • Ensure that transactions were processed according to established procedures.
  • Reconciles travel voucher transactions to travel authorizations.

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Resume Strength

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  • Target Job
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Resume Overview

School Attended
  • Lord Fairfax Community College
  • Capella University
Job Titles Held:
  • Quality Administrator
  • Executive Assistant
  • Operations Manager
  • Associate
  • Bachelor of Science