Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Motivated professional offering BA Degree in Sociology and 21 years of experience of Qualified Professional skills overseeing multiple group home sites. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time.

  • Creating client goal planning/ PCP and Crisis Plan
  • Developing relationships
  • Confidential records
  • Tracking client progress
  • Patient evaluation
  • Safety and risk assessments
  • Clinical Documentation
  • CPR/First Aid
  • Blood Borne Pathogens
  • Client Rights
  • Activity Coordinator Certified
  • SNAP Certified (Support Needs Assessment Profile)
  • Getting It Right (Nonviolence Crisis Intervention)
  • Unit Management and Leadership
  • Dissociative disorders competency
  • Computer Skills
Qualified Professional , 11/2020 - Current
Onward Behavioral Health Trenton, NJ,
  • Solve problems and handling difficult situations effectively.
  • Creative and innovative, enjoy challenges and responsibility.
  • Support individuals with Intellectual Developmental Disabilities, mental illness, and substance abuse challenges.
  • Provide training to support and clinical services for individuals.
  • Assess individuals’ needs develop and write treatment plan and lead the interdisciplinary team.
  • Ensure individuals receive the support deem necessary for each individual through the treatment plan.
  • Work cooperatively with the individuals, parents, guardians, supervisors, staff, and consultants.
  • Create individuals' treatment plans based on assessments and goals.
  • Refer individual to external resources for additional support.
  • Accurately documented all observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
  • Collaborate closely with treatment team to appropriately coordinate client care services.
  • Document service plans, treatment reports and progress notes.
  • Conduct unscheduled checks on individuals, immediately responding to hazardous incidents or crises to maintain safe milieu.
  • Diagnose and formulated treatment goals for individuals utilizing current DSM.
  • Educate individuals, families, and staff on diagnosis, treatment, and equipping them with tools to achieve and maintain good health and safety.
  • Select and compiled relevant information and resources for clients to support individuals in overcoming mental and emotional problems.
  • Facilitate sessions focused on various issues to help staff and individuals.
  • Organize treatment projects that focused on problem solving skills and creative thinking.
  • Refer individuals to other programs and community agencies to enhance treatment processes.
  • Develop and optimize treatment plans to help clients continue to progress.
  • Perform duties following safety requirements and emergency protocols.
  • Record comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
  • Assess mental and physical conditions of clients by consulting with professionals, conducting interviews and completing assessments.
  • Serve as lead clinician for individuals with mental, physical and emotional disabilities.
  • Execute appropriate risk-assessment and mitigation strategies.
  • Create and reviewed master treatment and discharge plans for clients.
Director of Administrative Services, 02/2009 - 07/2011
Hca Trinity, FL,
  • Review budget summaries with program directors and operations managers to identify areas of concern and formulate solutions.
  • Manage Patient Liability funds for group home individuals.
  • Ensure accurate coding and safekeeping of cash receipts to regional office.
  • Ensure payable process is functioning efficiently and effectively for region.
  • Manage receipt of resident rent and personal money through assigned bank accounts and reconciles monthly.
  • Audit individuals’ personal bank accounts on a quarterly basis.
  • Monitor and track training for the assigned region.
Operations Specialist, 12/2000 - 05/2005
Facebook Detroit, MI,
  • Work in a face pace environment to meet deadline according to customers’ standard.
  • Sort, verify and prepare checks to be processed.
  • Use 10 keys touch to enter numeric/ alpha data.
  • Operate imaging equipment to encode checks and scan remittance documents.
  • Package and maile checks/remittance images by following written instructions on lockbox.
Vocational Qualified Professional , 09/2017 - 11/2020
St Therese Home Of New Hope Shoreview, MN,
  • Provide assessment, person centered plan writing, and meeting facilitation to staff and individuals being supported in order to have successful outcomes for their personal goals.
  • Drive the delivery of this service
  • Provide behavioral interventions such as modeling, behavior modification, behavior rehearsal designated the appropriate team staff so that specialized clinical expertise is applied as clinically indicated for each beneficiary.
  • Provide and coordinate the assessment and reassessment of the beneficiary's clinical needs.
  • Provide the clinical supervision of all members of the team for the provision of this service. An individual supervision plan is required for all members.
  • Provide direct and indirect community support team services (individuals who work/volunteer as part of community).
  • Help staff and the people they are supporting develop relationships within their community that could help them achieve their personal goals. These resources include locating recreational activities, vocational opportunities/services, and other provided needs.
  • Coordinate admissions and discharges of individuals.
  • Facilitate a debriefing session following each crisis event for the purpose of making necessary changes to the Person Center Plan, and Crisis Plan in an effort to prevent future occurrences of similar incidents.
  • Monitor utilization of services and ensure agency provides services consistent with authorization for each individual.
  • Determine required level and frequency of services and request authorizations from appropriate funding sources.
Clinical Coordinator, 01/2004 - 03/2009
Monarch City, STATE,
  • Provide clinical services for 24 individuals with Intellectual Developmental Disabilities
  • Supervise support staff.
  • Assess individuals’ needs and developed Person Centered Plans and lead the interdisciplinary team.
  • Ensure individuals receive the support deemed necessary according to Personal Care Plan.
  • Admit individuals to services and completed thorough clinical documentation.
  • Supervise staff, monitor staff work hours, sick days and vacation time and trainings.
Education and Training
BA: Sociology, Expected in
Barber-Scotia College - Concord, NC

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  • Barber-Scotia College

Job Titles Held:

  • Qualified Professional
  • Director of Administrative Services
  • Operations Specialist
  • Vocational Qualified Professional
  • Clinical Coordinator


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