Qualified Mental Health Professional Resume Example
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QUALIFIED MENTAL HEALTH PROFESSIONAL
Professional Summary
Compassionate mental health professional with skills and , dedicated to providing exceptional care and devising creative treatment plans for children, adolescents and adults dealing with crisis, behavioral and mental issues.
Skills
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Work History
Unitypoint HealthQualified Mental Health Professional | Horicon , WI | June 2014 - December 2016
- Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints.
- Monitored client census by using the Daily Movement Report and recording admissions, discharges, doctor appointments and site visit data.
- Observed and monitored client behavior and responses to treatment.
- Facilitated a smooth discharge by encouraging and reassuring clients throughout their transitions.
- Led summer day treatment groups and therapeutic activities to teach functional living skills and address behavioral issues.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Kept abreast of new and developing information in the mental health field by regularly attending professional conferences and workshops.
Apex SystemsIntake Specialist | Newport News , VA | October 2013 - April 2014
- Fielded calls from doctors, Hospitals, and SNF administrators to create request for precertification for surgeries, admissions and DME medical equipment.
- Created precertification for medical services and route to appropriate nurse team for review.
- Collected basic pertinent information from caller such as CPT and ICD-9 Codes for placement and triage.
- Carefully document all calls for tracking and case management purposes.
- Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
Interior ArchitectsIntensive in home | Chicago , IL | August 2012 - April 2013
- Kept abreast of new and developing information in the mental health field by regularly attending professional conferences and workshops.
- Explained available substance abuse treatment services to clients.
- Helped each patient understand his or her illness and the contributing personal, social and economic factors.
- Secured housing, medical care and employment for clients by linking them to resources in the community.
- Supported patients and families in coping with problems resulting from severe illness.
- Met with 6 patients each day for regular therapeutic interviews.
Pugs GearAdministrative Assistant | Silver Spring , MD | January 2010 - December 2012
- Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
- Ordered and distributed office supplies while adhering to a fixed office budget.
- Screened new students with disability and mental illness by providing information to student or parents and developing brochures and other recruiting materials
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Entered numerical data into databases in a timely and accurate manner.
KGB WirelessCustomer Service Representative | City , STATE | December 2012 - September 2013
- Addressed and resolved customer product complaints empathetically and professionally.
- Gathered and verified all required customer information for tracking purposes.
- Effectively managed a high-volume of inbound and outbound customer calls.
- Resolved service, pricing and technical problems for customers by asking clear and specific questions.
Education
Bachelor of ScienceSocail WorlNorth Carolina Agricultural & Technical State UniversityCity, State | 2016
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Resume Overview
School Attended
- North Carolina Agricultural & Technical State University
Job Titles Held:
- Qualified Mental Health Professional
- Intake Specialist
- Intensive in home
- Administrative Assistant
- Customer Service Representative
Degrees
- Bachelor of Science Socail Worl
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