LiveCareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Eight years of experience as Hostess and server at various restaurant locations.

Nine years of experience at an auto auction in office, title, mail, mobile sales and lot operations.

Skills

Data Entry

Telephone communication

Took payments

Trainer

Team Player

Inventory

Multi-tasking

Worked in fast paced environment

Negotiating skills

Interpersonal

Experience
Quadrant Coordinator, Block Clerk, Office Clerk, , -
Omni Hotels Amelia Island, FL,

I did many jobs in the years I worked at Manheim. I started as a block clerk, assisting the auctioneer. Inputting bids into the system for online buyers to bid and floor buyers to see. I then started in the main office, filing paperwork. Then moved to mobile sales and learned title work and to take payments. I also worked in the mail room, accepting mail and distributing and sending. I also worked at the front counter taking payments on sale days. I learned remote selling also. The last job I did at Manheim Statesville was a quadrant coordinator. We inventoried the cars on the lot daily and stickered cars for the upcoming weeks sale.

Restaurant Hostess, -
Columbus Hospitality Big Bear Lake, CA,
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Answered telephone to provide dining information and take party reservations.
  • Developed long-term relationships with customers which increased repeat business.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Informed groups of guests on wait times based on kitchen needs and table availability.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Directed customers to bar area in high-traffic times to maintain satisfaction and increase drink sales.
  • Assisted servers by taking drink orders from tables and delivering them while monitoring arriving patrons.
Restaurant Hostess, Office Assistant, -
Lone Star Steakhouse City, STATE,
  • Answered telephone to provide dining information and take party reservations.
  • Developed long-term relationships with customers which increased repeat business.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Leveraged [Software] to collect reservation information and communicate updates to guests.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Helped to plan and execute parties for more than [Number] guests, including coordinating menus and preparing tables.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Checked dining and serving areas every [Timeframe] to verify proper cleanliness and readiness for guests.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Directed customers to bar area in high-traffic times to maintain satisfaction and increase drink sales.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Greeted guests and sat customers at tables or in waiting areas.
Restaurant Server, -
Logan's Roadhouse City, STATE,
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Calculated charges, issued table checks and collected payments from customers.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Greeted newly seated guests quickly and efficiently.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Processed customers' payments and provided receipts.
Education and Training
GED: , Expected in 05/2001
-
Mitchell Community College - Statesville, NC
GPA:
Status -

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Resume Overview

School Attended

  • Mitchell Community College

Job Titles Held:

  • Quadrant Coordinator, Block Clerk, Office Clerk,
  • Restaurant Hostess
  • Restaurant Hostess, Office Assistant
  • Restaurant Server

Degrees

  • GED

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