5 years as Quality And Performance Improvement (QAPI) manager co-ordinating overall compliance of Hospice home care program and assisted in set up of in-patient unit with JCAHO accreditation. Focused on ensuring high standards of practice, evaluating and implementing policies and procedures in compliance with company, local, state and federal regulations.
Implemented standards and methods to measure the effectiveness of agency activities.
Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations.
On call rotation for administrator on call during the week and weekends.
Diligently monitored the QA (Quality Assurance) program to improve performance and maintain high standards of care.
Observed strict confidentiality and safeguarded all patient-related information.
Completed daily rounds of the In-patient facility to verify that all personnel were performing their work assignments in accordance with acceptable standards.
Evaluated nursing notes to confirm that they accurately and completely described care provided and patient responses.
Monitored infection control procedures to ensure facility-wide health and safety.
Planned and organized staff development and orientation programs for all services.
Developed and arranged continuing education opportunities for all staff to increase knowledge and skills.
Monitored and evaluated the activities of medical, nursing, technical, clerical, service, maintenance and other personnel.
Analyzed agency and In-patient facility activities and data to properly assess risk management and improve services.
Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed.
Worked as RN case manager for 3 years visiting patients at home and in facilities.
Supervised care of approximately 120 patients.
Supervised all the staff during evening or night shift.
Problem solving for any issues that occured during shift.
Charge nurse for a SNF of 150 patients in Reno NV.
Worked as staff nurse for Mercy West Hospital in Sacramento in Med surgical, Rehab, Oncology and Continuous Care floors.
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