Efficient, hardworking, and skilled professional with 6+ years of experience and a proven knowledge of software/QA testing, troubleshooting and validation procedures along with some team leadership and management skills. Helps teams produce high-quality work by completing thorough quality assurance evaluations. Strong communicator and multitasker with organized, detail-oriented approach. Aiming to leverage my skills to successfully fill the role of QA tester at your company.
Skills
Defect resolution
Test planning
Analytical
Data management
Problem resolution
Cross-platform testing
Experience
QA Tester, 04/2018 to 09/2021 Lockheed Martin – Albuquerque, NM,
Reviewing software functional and technical requirements and preparing test plans, test cases and test scenarios.
Executing tests on software/application usability.
Analyze and document test results on database impacts, errors or bugs and usability.
Preparing reports on all aspects related to the testing carried out.
Interacting with clients to understand product requirements.
Participating in design review and providing input on requirements and potential problems.
Performed functional and regression testing of different Facets modules such as claims processing, members, and providers.
Performed rigorous manual testing such as functional, smoke, integration, UAT, backend, regression, and system testing.
Project manager for Test Data Generation project.
Test team lead for Health Insurance Interoperability project.
Performed mobile testing for HI Interop project.
Performed API testing using Postman.
Communicated with developers to isolate root causes of defects.
Created test procedure cases and scenarios to validate scalability requirements.
Drafted quality assurance policies and procedures with [Software].
Recommended, implemented and monitored preventive and corrective actions to achieve quality assurance standards.
Collected, analyzed and summarized data including failed processes and recalls to create accurate quality documentation.
Monitored completed work and provided feedback to improve team member performance.
Validated quality performance by establishing product specifications.
Maintained policy, procedures, work instructions and projects for quality and continuous improvement agendas.
Set and achieved product quality objectives while meeting product specifications.
Created, edited, and updated project manuals and technical documentation used by entire QA team.
Consulted with product owners and developers to fully understand intended features and functionality.
Created and revised SOPs and training materials.
Worked on multiple projects for Veterans Affairs department.
Worked as key resource for IT Modernization Project.
Ability to handle sensitive information such as Personal Health Information of members.
Created SQL compare statements to validate actual results with expected results and written complex SQL queries for validating.
Performed test management and defect management using TFS.
Involved in daily communication and scrum meeting with the business analysts, SME, development team, product owners and other involved stakeholders.
Involved in extensive frontend and backend testing for Facets implementation and upgrade.
QA Tester, 08/2017 to 04/2018 Lockheed Martin – Alexandria, VA,
Involved in writing test plans, test cases, scenarios based on the functional and technical requirements.
Performed various forms of testing including functional, smoke, regression testing for in house application.
Analyzed and tested data on claims manually and wrote queries on database for validation.
Performing backend testing extensively using complex SQL queries.
Logged defects in Jira and interacted with developers to resolve issues.
Participate in daily team standup, sprint planning, sprint retrospective and grooming meetings.
Involved in Facets implementation, modification, and upgrade.
Performed functional and GUI testing in Facets.
Analyzed data including Personal Health Information of live members to make sure data migration was successful.
Involved in high level test planning as well as documenting all testing related documents.
Wrote SQL statements to extract data from tables and verify output data of reports.
Conducted extensive functional GUI level testing to write and modify tests from scratch.
Used standard testing methodologies to analyze business requirements and prepare test plans and test cases.
Identified quality trends to investigate system flaws, process inefficiencies and training needs.
Produced thorough reports detailing findings and proposed recommendations.
Executed test scripts and recorded results.
Recommended improvements to systems and procedures for increased productivity.
QA Tester, 06/2015 to 07/2017 Lockheed Martin – Beale Air Force Base, CA,
Executed test scripts and recorded results.
Recommended improvements to systems and procedures for increased productivity.
Created, edited, and updated project manuals and technical documentation used by entire QA team.
Consulted with product owners and developers to fully understand intended features and functionality.
Flagged unlikely test results for review where data indicate possibility of errors in measurement, investigating to verify causes and implement corrective measures.
Analyzed data sets gathered through testing to produce and present reports quantifying metrics indicating conformance or variance from production standards.
Conducted tests to validate compatibility with programs, hardware and operating systems.
Managed onsite testing for customers as required by project's specifications.
Reviewed test procedures and results to verify sound testing methods productive of reliable data and compare products to established specifications and control limits.
Contributed to routine and preventive maintenance procedures on production to prevent defects in production and secure accurate test data.
Attended weekly meetings with IT department.
Reported on internal and external outcomes of quality activities project stakeholders.
Designed [Number] test scripts using business requirements and functional processes.
Assessed and tested builds to uncover bugs and assisted in finding resolutions.
Recommended, implemented and monitored preventive and corrective actions to achieve quality assurance standards.
Wrote SQL statements to extract data from tables and verify output data of reports.
Used standard testing methodologies to analyze business requirements and prepare test plans and test cases.
Conducted backend testing against SQL servers by developing and executing SQL queries and database tables for data validation.
Completed routine inspections of components and products to fulfill quality assurance requirements.
Education and Training
Associate of Arts: Business Administration, Expected in 01/2009 TAYLOR’S COLLEGE - Kuala Lumpur, Malaysia, GPA:
High School Diploma: , Expected in 06/2005 SCHOLASTICA - Dhaka, Bangladesh, GPA:
Certifications
Certified Associate Boomi Developer
ISTQB Certified Tester Certification (In progress, will be completed by November 2021)
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