Qa Tester And Production Support Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary


Green Card. Authorized to work for any employer in USA. No sponsorship required. 

 OBJECTIVE To become a full stack developer with awesome Programming, DB and Testing skills. I would love to work in a fast paced environment and create world class applications that are used by millions of people.

  • Good understanding of SQL.
  • Proficient with UNIX Skills.
  • Understanding business requirements, Functional requirements, and documentation for entire QA Testing cycle such as test plan, test scenarios, test cases, traceability matrix, test data, defect management reports and matrices.
  • Good knowledge on SDLC and STLC.
  • Have good knowledge on  SQL Server, SQL scripts to create new tables, views and queries for new enhancement in the application.
  • Good communication skills and ability to perform on the job.
  • Enthusiastic to learn new technologies. 

Technical skills:

  • c
  • c++
  • SQL
  • UNIX
  •  Windows 95/98/2000/NT/XP
  • HTML
  • Oracle 11g
  • Linux
  • Mac OS X
  • Android
  • MS Office

  •  Quality Center 11.1/10, Test Director 7.6, TFS
  • Quick Test Professional 11.5/11
Work History
02/2016 to Current
QA tester and Production Support Krishna Solutions City, ,
  • Analyze data and utilize SQL queries both in Oracle and MySQL to validate production issue scenarios.
  •  Presenting data in charts, graphs, designing and developing relational databases for collecting data.
  • Participated in the On Call primary support schedule.
  • Collaborate with technical resources in a team oriented environment to discuss issues.
  •  Ensure the SLAs (Service Level Agreements) for all the requests raised by business users are met.
  • Used Agile methodology and involved in the iteravite approach.
  • Prepared Test cases for each module and tested the application using Quick Test professional.  
  • Created test cases and test scripts and developed Requirement Traceability Matrix to match the requirements.
  • Participated in Team for requirements gathering and User Acceptance Test plan creation. 
  • Performed Business functionality testing, which involved testing of all core functions of the application.
  • Interacted with the developers for bug fixes and problem resolution.
  • Developed Test Plan and created/executed manual test cases/test scripts to test the core functionality of the application.
11/2014 to 10/2015
L1 DBA, Production-Support CGI City, ,

• Used SQL Server, Sybase and Oracle for executing scripts in production. 

• Monitoring and running some pre tested scripts to resolve day to day routine issues.

• Executing DBMODS when requested.

• Executing scripts in acceptance for incident tickets, and resolving them. 

• Supported applications in multiple environments requiring Execution of AutoSys jobs, UNIX and Database Script execution as well as interfacing with business teams. 

• Updating the scripts in the Production as required/requested.

• Providing Oracle Support to all of the database applications.

• Perform necessary database backups.

• Prepared daily reports and turnover logs using ms excel and word. 

• Involved in working with all levels of management and acting as central point of contact for production issues. 

• Close any outstanding change tickets.

2014 to 08/2014
Software testing Intern Krishna Solutions City, ,
  • Involved in executing test cases to test the application functionality against the requirements manually.
  • Understanding the software requirement specifications and identifying the required test scenarios.
  • Created Traceability Matrix and managed manual test scripts in Team Foundation Server.
  • Interacted with development team for problem resolutions.

Expected in 2013
Bachelor of technology: Information Technology
VNR Vignana Jyothi Institute of Engineering and Technology - Hyderabad,
Salesforce Certified Administrator (WI17).
University Project Work

A Personalized Framework for Medication Treatment Management in Chronic Care based on Java.

The aim of this project is to extend home care services delivery by introducing a novel framework for monitoring the patient’s condition and safety with respect to the medication treatment administered. We consider a mobile base unit (MBU) as the central communication hub from one side and the clinical environment from the other side, an architecture was developed, offering monitoring patterns for the detection of adverse drug events and the assessment of medication response, supported by mechanisms enabling bidirectional communication between the MBU and the clinical site.

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Resume Overview

School Attended
  • VNR Vignana Jyothi Institute of Engineering and Technology
Job Titles Held:
  • QA tester and Production Support
  • L1 DBA, Production-Support
  • Software testing Intern
  • Bachelor of technology