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purchasing coordinator operations administrative assistant resume example with 18+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Obtain a challenging position to utilize and expand current skills, knowledge and experience while growing a long-term career with the company.

Skills
  • Procurement
  • Customer and client relations
  • Employee Scheduling & payroll / timesheet processing
  • Administrative support/Office Management
  • Coaching And Mentoring
  • Analytical Problem Solver
Work History
12/2012 to Current
Purchasing Coordinator/Operations Administrative Assistant Bangor Savings Bank Portsmouth, NH,
  • Discuss, determine and implement best policies and practices for supply and procurement efforts.
  • Oversee supply inventory for various departments throughout the hospital.
  • Monitor all purchase requisitions and handle adjustments with vendors.
  • Create purchase orders and had each signed by production managers.
  • Maintain consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
  • Standardize inventory quarterly reporting and analysis and institute corrective action for close-outs and out-of-stock items to keep inventory records current.
  • Implement policies to reduce cost and eliminate waste.
  • Contact each vendor and recorded information regarding price, availability, and quality of products.
  • Performed monthly reconciliation of open purchasing orders.
  • Reviewed order updates to identify best practices aligned with corporate goals.
  • Assess and Prioritize problem and needs or multiple units and staff.
  • Lead new staff through hiring, onboarding and orientation processes.
  • Determine and implement best policies and practices for staff and patients. Cover Patient Care needs work Patient Advocate or Mental Health Technician as needed.
  • Developed and facilitated all new-hire orientations.
  • Managed employee rewards programs.
  • Collaborated with Management and Human Resource staff to determine department's short and long-term hiring needs.
  • Interview, hire and mentor new personnel and oversee all staffing operations.
  • Shadow employees to determine accurate description of duties and skills required for each position.
  • Complete human resource operational requirements by scheduling and assigning employees.
  • Cover Patient Care needs work Patient Advocate or Mental Health Technician as needed.
  • Schedule all patient transportation.
  • Co-Chair Employee Retention & Recruitment Committee.
  • Co-Chair Employee Appreciation Committee.
01/2009 to 07/2012
Regional Support Specialist/ Ancillary Testing Specialist Midwest Eye Consultants/Cataract & Laser Institute City, STATE,
  • Customer issue resolution, growth, and profiling to ensure all customers are retained.
  • Explanation of products and services of office to ensure patients understand fully what is needed and can be provided to them for overall quality eye care.
  • (Optician).
  • Perform preliminary and special tests for optometrist/Ophthalmologist (Technician).
  • Determine, explain, and file insurance eligibility, and claims (patient services/insurance biller).
  • Work with employees to drive sales and increase revenue.
  • Any other task requested by office, doctors, or regional manager.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Assisted with special projects of varying degrees of complexity.
01/2008 to 01/2009
Store Operations Manager /Social Media Administrator Tan Quest City, STATE,
  • Customer issue resolution, growth, and profiling to ensure all customers are retained.
  • Explanation of products and services of salon to ensure full understanding .
  • Coach, schedule, orient staff.
  • Drive sales and increase store revenue.
  • Develop, administrate and maintain company’s Social Media Presence.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Used coordination and planning skills to achieve results according to schedule.
  • Resolved problems, improved operations and provided exceptional service.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
01/2003 to 08/2008
Assistant Branch Manager First National Bank & Trust City, STATE,
  • Customer issue resolution including analysis of bank accounts, growth, and profiling to ensure all customers are retained.
  • Hire and Develop new staff as needed.
  • Coach, schedule, orient staff.
  • Explanation of accounts and bank practices to new customers to ensure they understand fully what can be provided to them.
  • Growth of new customer and business base to increase overall accounts handled by bank.
  • Prepare loan documents and new account paperwork.
  • Train staff on cross-selling opportunities to increase sales and raise revenue for branch.
  • General managerial tasks of employee scheduling and assisting co-workers with problems.
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.
  • Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance.
  • Developed sales strategy to meet established sales objectives.
  • Facilitated customer satisfaction by executing personal communication and frequent follow-ups.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised team of 10 branch employees and made recommendations regarding performance evaluations.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Collaborated with tellers, universal bankers and personal bankers to exceed sales goals.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Implemented process improvements to increase productivity.
  • Built rapport with account holders by reaching out with product recommendations and account updates.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Protected company assets with strategic risk management approaches.
  • Demonstrated knowledge of branch financial products, including loans and lines of credit.
  • Maximized efficiency through effective resource allocation and employee management.
  • Trained and developed new team members in alignment with branch service standards and objectives.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Education
Expected in 2016 to to
Bachelor of Science: Business Management & Human Resources
Indiana Wesleyan University, School of Business - Marion, IN ,
GPA:
Expected in 2007 to to
Associate of Science: Business Management & Human Resources
Indiana Wesleyan University, School of Business Marion - Marion, IN ,
GPA:

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Resume Overview

School Attended

  • Indiana Wesleyan University, School of Business
  • Indiana Wesleyan University, School of Business Marion

Job Titles Held:

  • Purchasing Coordinator/Operations Administrative Assistant
  • Regional Support Specialist/ Ancillary Testing Specialist
  • Store Operations Manager /Social Media Administrator
  • Assistant Branch Manager

Degrees

  • Bachelor of Science
  • Associate of Science

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