public works administrative assistant resume example with 11 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary
A highly organized and detail-oriented Administrative Assistant with over 4 years experience providing thorough and skillful administrative support to clients and staff of all levels. Dedicated and energetic employee with excellent work ethic and time management skills.
  • Critical Thinker
  • Works well under pressure
  • Independent worker
  • Maintains confidentiality
  • Advanced Excel spreadsheet functions
  • 50ÂWPM typing speed
    Office support (phones, faxing, filing)
  • Close attention to detail
  • Resourceful and reliable worker
  • Adept multi-tasker
  • Excellent problem solver
  • Exceptional communication skills
Work History
Public Works Administrative Assistant, 07/2015 to Current
RoivantPhiladelphia, PA,
  • Input data into computer, validate information through follow-up and review. Compile data and files into spreadsheets and/or reports.
  • Type letters, statements, legal instruments, memorandums, routine reports, statistical and routine narrative documents, and/or work orders.
  • Receive and route calls and visitors pleasantly, professionally, and promptly; refer or handle calls from the public to appropriate staff,Ârecording accurateÂmessages as needed.
  • Receive and review incoming mail to ensure appropriate routing and distribution.
  • ManageÂcontractors insurance, licenses, and registration files.
  • Handle all scheduling, billing, and spreadsheets for construction dumpster and compactorÂrental.
  • Organize forms, make photocopies, file records and prepare correspondence and reports.
  • Schedule appointments and keep schedules for direct supervisors and/or related staff.
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Determine permit typeÂand process requirements for prospective applicants; reviewÂbuilding plans, engineering,Âand permit applications for completeness and compliance with established codes, ordinances, policies, and procedures; processes permit applications and plan intake.
  • Provide information to the publicÂregarding building permit requirements, inspection, and general requirements of the permit process; obtain general information from customers regarding permitting needs; assists in completing building permit applications; respond to telephone inquiries regarding permits, building codes, and other related ordinances and local laws.
  • Process, review, and issue specific building permits.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Service Representative/Teller, 10/2013 to 07/2015
Wells Fargo BankCity, STATE,
  • Administer various account services to customers such as: cashing checks, making withdrawals, receiving deposits and payments, issuing cashier\'s and traveler\'s checks, and other banking transactions.
  • Managed high volume cash drawer daily with records of all transactions.
  • Establish and maintain very good business relationships with the public.
  • Received multiple rewards for top district seller and customer sales representative.
  • Comply with bank policies, procedures, and security operations at all times.
  • Help resolve issues and problems with customers while maintaining positive attitude and great customer service.
  • Prepared, sorted and distributedÂweekly sales reports to appropriate branches.
  • Processed quarterly Vault and ATM audits with a zero error rate.
  • Consistently hit and exceeded sales goals by 20%.
Secretary/Legal Assistant, 11/2012 to 06/2013
Michael Phillips Law FirmCity, STATE,
  • Organized and maintained law libraries, documents, and case files.
  • Maintained attorney calendar by planning and scheduling conferences, teleconferences, dispositions, and travel; recording and monitoring court appearance dates, pleadings, and filing requirements; monitoring evidence-gathering; anticipating changes in litigation or transaction preparation requirements.
  • Copied, scanned, mailed and faxed important documents to clients and attorneys.
  • Processed incoming and outgoing mail.
  • Organized client information sheets and files.
  • Created and managed spread sheets for billing, and inventory.
  • Controlled all attorney personal and office insurance files.
  • Attended court appearances with attorney and or client.
  • Produced legal documents such as briefs, pleadings and appeals.
  • Prepared for trials by conducting legal research and drafting pleadings.
Waitress/Bartender/Certified Trainer, 09/2010 to 04/2012
Twin PeaksCity, STATE,
  • Recruited, trained, and assisted in the hiring and supervision of more than 30 employees at various store locations.
  • Key employee filling management duties when managers were not available.
  • Demonstrated strong multitasking skills, administered orders and services of a high-volume bar top.
  • Resolved customer issues with positive attitude when needed.
  • Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Administrative assistant, 06/2009 to 09/2010
    Community Pregnancy CenterCity, STATE,
    • Preformed daily clerical duties for doctors and staff.
    • Typed correspondence for doctors when necessary.
    • Answered and managed incoming and outgoing calls while recording accurate messages.
    • Opened and properly distributed incoming mail.
    • Prepared patient charts, pre-admissions and consent forms as necessary.
    • Professionally and courteously verified appointment times with patients.
    • Verified patients\' eligibility and claims status with insurance agencies.
    • Interacted with providers and other medical professionals regarding billing and documentation policies, procedures and regulations.
    Associate of Applied Science: Physical Therapy, Expected in Current to Brazosport College - Lake Jackson,
    Associate of Applied Science: , Expected in to San Jacinto College - Houston, TX

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    Resume Overview

    School Attended

    • Brazosport College
    • San Jacinto College

    Job Titles Held:

    • Public Works Administrative Assistant
    • Service Representative/Teller
    • Secretary/Legal Assistant
    • Waitress/Bartender/Certified Trainer
    • Administrative assistant


    • Associate of Applied Science
    • Associate of Applied Science

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