Dedicated and meticulous Office Manager with over 25 years of experience excelling at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Flexible and focused team player with expertise in management, organization, planning, team building, and meeting or exceeding required outcomes. .
Was responsible for up to 75 State employees and the administration of State and Federal programs, policies and procedures.
Was part of the management team - supervising up to 10 caseworkers to ensure seamless benefit delivery, proper enforcement of State and Federal guidelines, ensure required timeliness were met. Handled each employees training schedules, 1-1 training , personnel issues, and any discipline required.
Handled a caseload of 500 families receiving State of Illinois benefits including medicaid, food stamps, and TANF.
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