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Jessica
Claire
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(555) 432-1000,
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Professional Summary

Experienced Public Health Professional in support for the Centers for Disease Control and Prevention (CDC) Policy Unit in the COVID-19 Response for 2 years. Service in the management and implementation of public health activities in support of integrated surveillance systems and public health informatics. Utilizing computer technology, software applications and CDC systems to enhance the operations and strengths in entry level epidemiology and COVID-19 pandemic response backed by training in emergency preparedness.

Skills
  • Analytical skills
  • Computer proficiency
  • Teambuilding
  • Written Communication
  • Program support
  • Prevention strategies
  • Research abilities
  • Community outreach
  • Program analysis
  • Policy reviews
  • Critical thinking
  • Interpersonal Communication
  • QARS software proficiency
  • Proficient in The Epidemic Information Exchange (Epi-X)
Education
Middle Tennessee State University Murfreesboro, TN Expected in 12/2017 Bachelor of Science : Public Health - GPA :
Certifications
COVID-19 Contact tracing

July 2020 to Present

Credential ID: 266VRVNGC5E7

Essential Epidemiological Tools for Public Health Practice

April 2020 to Present

Credential ID: L8PYL7TNDR7H

Work History
The Economist Group Limited - Public Health Analyst
Leipzig, DE, 11/2020 - Current
  • Assisted in the epidemiological procedures to investigate, review, analyze, and/or determine the transmission or other causation of disease or matters relevant to public health protection.
  • Conduct disease prevention education to international symptomatic and non-symptomatic travelers.
  • Communicating with the Department of Public Health and CDC Air Aviation team to document COVID-19 positive passengers data into QARS for case investigation/monitoring.
  • Community Outreach to passengers on new project with CDC for at home COVID test kits and conduct illness response to sick passengers.
  • Gathered, validated, and provided, quality assurance for data collected in furtherance of CDC’s entry screening activities to be conveyed to local health departments to ensure accurate reported numbers of COVID-19.
  • Provide general technical and programmatic assistance for public health emergency responses, at the discretion of the CDC technical monitor (and contract supervisor).
  • Conduct COVID-19 compliance checks on international inbound flights by confirming negative test result when entering the country while screening for COVID-19.
  • Consult Quarantine Medical Officer (QMO) on COVID-19 positive cases from airlines and Health Departments to conduct Contact Investigations.
  • Engage with CDC partner and external organizations as appropriate to inform public health preparedness programs.
The Economist Group Limited - Public Health Analyst
San Francisco, CA, 04/2020 - 11/2020
  • Assists with documenting primary and secondary data reports for internal CDC review/documentation.
  • Provides public health advisor services for programmatic support of COVID-19 entry screenings for international travelers.
  • Conducts disease prevention education to international symptomatic and non-symptomatic travelers.
  • Collect and record information on symptoms into the QARS system based on communicating with The Department of Health for case investigation/monitoring.
  • Assist with preventing the importation of communicable diseases from abroad and spread of these diseases domestically.
  • Evaluates and analyzes results of border health activities, reports and initiatives.
  • Provide general technical and programmatic assistance for public health emergency responses, at the discretion of the CDC technical monitor (and contract supervisor).
  • Experience using critical thinking and problem-solving skills in response to COVID-19 client issues and concerns.
  • Communicated with CDC partners and external organizations to inform public health preparedness programs.
  • Consulted with QMO's on COVID-19 positive cases from health departments and airlines to conduct Contact Investigation.
Alorica Inc. - Healthcare Specialist
La Vergne, TN, 11/2018 - 01/2020
  • Advised and educated patients regarding diet, hygiene and effective disease prevention methods.
  • Responded to telephone or written inquiries from members and/or providers within their health accounts to resolve issues and enhance customer experience
  • Provided assistance to members and physicians regarding medication and health coverage
  • Efficiently scheduled patient's deliveries and resolve all patient needs in one phone call
  • Assisted patients with questions about pharmaceuticals to help them understand their benefits and financial responsibilities while guaranteeing compliance with regulatory HIPAA requirements
  • Delivered high quality customer service care to ensure guest satisfaction
  • Accurately processed patient requests and prescription orders via PeopleSafe software system
  • Provided family members with general health education and tips for patient care.

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Resume Overview

School Attended

  • Middle Tennessee State University

Job Titles Held:

  • Public Health Analyst
  • Public Health Analyst
  • Healthcare Specialist

Degrees

  • Bachelor of Science

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