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With over 20 years of experience in billing and collections of patient accounts in a fast-paced dental environment. Knowledge of dental electronics health record and billing systems; strong understanding of CDT & CPT billing /coding and compliance. Exceptional experienced working with private, HMO and PPO insurance. Acquaintance with Dentrix, Eagle-soft and Microsoft Office.

Processed, examined and analyzed patient's dental record for accurate coding procedure. Submitted electronics dental claims to insurance companies. Supervised, verified and resolved denied claims, including appeals for non-payments, resulting in the collection of $85,000.00 profit to the company.

Reviewed and completed overpaid/ underpaid reports. Responsible to process insurance and patients refunds. Reviewed EOB's to ensure claims paid correctly. Assisted in all areas of administrative work including maintained office CE Credits, CPR Renewal's, Re-Credentialing and Seminars.

Schedules and processed bi-weekly staff payroll and managed accounts receivable. Managed incoming and outgoing calls to resolved patients billing questions. Communicated and build a positive relationship with assigned patient.

Identifying areas of strength, weakness and ways to achieved better performance. Ensuring that the practice is up to date with current regulatory requirements.

Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities. Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.

Providing the practice owners with daily and weekly reports on the practices progress and short comings. Received patients and ensure their comfort and satisfaction with office visit. Assisted patient in understanding their dental benefits. Processed telephone credit card and electronic payments.

Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping. Knowledge and strong understanding of CDT & CPT billing/ coding and compliance.

Processed, examined and analyzed patient's dental record for accurate coding procedure. Manage files, reports, billing of copays, deductibles, and outstanding balances. Submitted electronics dental claims to insurance companies and ensuring timely submission for company or patient compensation . Supervised, verified and resolved denied claims, including appeals for non-payments, resulting in the collection of $90,000.00 profit to the company.

Reviewed and completed overpaid/ underpaid reports. Responsible to process insurance and patients refunds. Reviewed EOB's to ensure claims paid correctly. Assisted in all areas of administrative work including maintained office CE Credits, CPR Renewal's, Re-Credentialing and Seminars.

Schedules and processed bi-weekly staff payroll and managed accounts receivable. Managed incoming and outgoing calls to resolved patients billing questions. Communicated and build a positive relationship with assigned patient.

Identifying areas of strength, weakness and ways to achieved better performance. Ensuring that the practice is up to date with current regulatory requirements and compliance.