Psychotherapist Social Work Resident Extern Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Creative and strategic leader with 10+ years of experience in diverse backgrounds, expertise in increasing employee and client satisfaction, physician/public relations, that is dedicated to cultivating healthy working relationships with employees and partners.

  • Patient Care
  • Referrals and Networking
  • Program Development and Management
  • Crisis Intervention
  • Client Needs Assessment
  • Community Assistance Knowledge
  • Community Resource Knowledge
  • Client Rights Advocacy
  • Mental Health
  • Psychotherapy
  • HIPAA Compliance
  • Treatment Planning
  • Insurance Knowledge
  • Behavioral Health
  • Counseling Services
  • Motivational Interviewing
  • Program Development
  • Supportive Counseling
  • Experience in a variety of professional settings with people from a wide range of backgrounds.
  • Team builder with experience in developing a healthy organizational culture.
  • Strong leadership and organizational and customer service skills
  • Proficient in Microsoft Suite programs
  • Mindfulness Based Stress Reduction Therapy certification
  • Motivational Interviewing Certification
  • Experience in using CBT & DBT
  • Experience with working with Pediatrics, Adults & Families, Geriatric populations
  • Bilingual: Spanish
Psychotherapist/Social Work Resident Extern, 01/2020 to Current
Council For Economic Opportunities In Greater ClevelandCleveland, OH,
  • Responsible for providing integrative mental health services in a primary care setting and collaborating with the primary care physician and other staff to determine diagnosis and treatment which include face to face biopsychosocial assessments, short term therapy, and assisting patients with social determinants of health.
  • Work with multidisciplinary team to ensure good outcomes and patient satisfaction.
  • Provides case management services and make follow-up calls to patients to reduce Emergency room overutilization.
  • Assesses patient and family using a biopsychosocial and strengths-based approach to establish interventions and create a plan of treatment.
  • Offered community resources and referrals to support client basic needs.
  • Served as client advocate and promoted ideas that aligned with client best interest.
  • Provided individual and family therapy and support.
  • Conducted client interviews to gather information and update case records.
  • Organized and secured case records and reports to maintain confidentiality of client treatment.
  • Provides therapeutic interventions, support and resources to patients.
  • Maintains a therapeutic environment in the primary care practice setting and draws from knowledge of community resources to help meet patient needs.
  • Assisted manager in implementation/development of processes. Assisted in onboarding and training new employees.
  • Collaborated with community agencies and stakeholders to develop and maintain strong partnerships.
Assistant Teacher, 07/2018 to 12/2019
Taylor Mill SDA ChurchCity, STATE,
  • Implemented lesson plans for class of 15 students.
  • Led bilingual (Spanish) instruction for small groups of children aged 5 to 12.
  • Communicated regularly with parents, teachers and administrators.
  • Maintained safe, educational environment for students during learning and free play time.
  • Assembled instructional materials for children's projects and play-time.
  • Prepared, duplicated and collated teaching materials to help students better understand learning concepts.
  • Monitored students in class, hallways and cafeteria to supervise, enforce rules and support lead teacher.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Distributed and collected tests and homework to collate and prepare for grading.
  • Delivered exemplary instructor support by assisting with curriculum development, administering tests and grading papers.
  • Took attendance, graded assignments and maintained routine student records.
  • Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
  • Arranged and led activities for students, including art, reading, writing, and mathematics.
  • Spearheaded new learning techniques, boosting student comprehension and improving learning time.
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
Manager/ Prep Supervisor, 07/2010 to 05/2014
Southern Adventist UniversityCity, STATE,
  • Responsible for supervising student workers in daily food production, creating and managing schedules, inventory, quality control, training, implementation of sanitations practices mandated by the Department of Health.
  • Created new departmental procedures which increased productivity, reduced waste, increased profit and ensured that goals were met in a timely manner.
  • Engaged in training, mentoring, and leadership development for student workers.
  • Improved job tasks and mentored team members on best practices and standards.
  • Kept flexible schedule and resolved after-hours emergencies quickly and accurately.
  • Consulted student workers to determine areas in need of improvement.
  • Improved profit margins by streamlining operations and workflow.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Planned and prepared workflow schedules, delegating tasks for 20-member team.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
Education and Training
Master of Science: Social Work, Expected in
University Of Louisville - Louisville, KY
Bachelor of Science: Social Work, Expected in
University Of Cincinnati - Cincinnati, OH

2021 Recipient of the Stan Frager Award for outstanding volunteer contributions and dedicated service to the community.

University of Louisville, Kent School of Social Work

Activities and Honors
  • Guest speaker for Ohio-Kentucky Chapter of National Association of Social Workers on Cultural Awareness.
  • Engaged as the speaker for education workshop on cultural awareness for a team of over 100 employees at St. Elizabeth Physician’s Care Management Department.
  • Mindfulness Based Stress Reduction Therapy certification
  • Motivational Interviewing Certification
Volunteer Work

Community Services Director, Taylor Mill SDA Church, 2019-Present.

  • Responsible for collaborating with the senior pastor to assess community needs and implementing plans of action. Work closely with senior pastor to develop yearly strategic planning and initiatives.
  • Developed a community outreach program that services the residents of Norther Kentucky. Coordinating events for community outreach. Partnering with community agencies to develop and maintain working relationships. Community Liaison.

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Resume Overview

School Attended
  • University Of Louisville
  • University Of Cincinnati
Job Titles Held:
  • Psychotherapist/Social Work Resident Extern
  • Assistant Teacher
  • Manager/ Prep Supervisor
  • Master of Science
  • Bachelor of Science

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