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Psychiatry Assistant Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Adept at handling all medical administrative needs for busy medical practice. Knowledgeable about managing charts, forms and payments. Well-organized and proactive with good judgment and multitasking skills.

Skills
  • Documentation and reporting
  • Verbal and written communication
  • Organization and Time management
  • Excellent work ethic
  • Flexible & Adaptable
  • Critical thinking
  • Proficient with clinical procedures
  • HIPAA Guidelines
  • EMR / EHR
Education
Winona State Univiersity Winona, MN, Expected in 12/2022 Bachelor of Science : Healthcare Leadership And Management - GPA :
Minnesota State College, Southeast Technical Winona, MN, Expected in 2013 Associate of Applied Science : Medical Administrative Secretary - GPA :
Minnesota State College-Southeast Technical Winona, MN Expected in 2013 Certificate : Health Unit Coordinator - GPA :
Work History
Bioplus Specialty Pharmacy - Psychiatry Assistant
TX, State, 08/2014 - Current
  • Proficiently process 5+ medication prior authorizations daily.
  • Proficiently process 10+ medication prescriptions and lab orders daily.
  • Proficiently process and renew 10+ patient medication assistance program applications yearly.
  • Excellent management of medical charts.
  • Excellent management of drug samples coming into office and going out of office.
  • Excellent triaging of patient phone calls.
  • Excellent care coordination with medication clinic.
  • Proficient in de-escalation of patients in crisis.
  • Proficient in obtaining patient vitals.
  • Proficient in medication administration.
  • Completed all paperwork, recognizing any discrepancies and addressing them in timely fashion.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Performed general office duties, including answering multi-line phone system, routing calls and delivering messages to staff.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Organized monthly department meetings and logged minutes.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Handled client correspondence and tracked records to foster office efficiency.
Vetcor - Intake Coordinator
Mccalla, AL, 06/2017 - 02/2019
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Communicated directly with individuals and families to provide information about eligibility requirements, application details, payment methods and applicants' legal rights during intake assessment.
  • Interacted kindly with insurance providers via phone, email and written correspondence to obtain necessary documents to complete registration.
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Completed intake assessment forms and filed clients' charts.
  • Determined eligibility for counseling and referral for over 8 clients daily.
  • Administered and scored psychological testing.
  • Tracked and entered information for Birth to 5 grant for Hiawatha Valley Mental Health Center and state of Minnesota.
  • Managed master calendar and scheduled appointments for 25 providers based on optimal patient loads and clinician availability.
Winona Health - Health Unit Coordinator - Behavioral Medicine
City, STATE, 2016 - 2019
  • Coordinated with other healthcare providers to build healthcare plans for patient's specific needs.
  • Maintained professional demeanor while treating patients with respect and dignity.
  • Documented changes in patient health conditions and progress through scheduled check-ups and monitoring.
  • Collaborated with Registered Nurse on shift to maintain daily operations.
  • Triaged 5+ phone referrals daily from outside facilities for new admissions.
  • Processed new admissions and discharges.
  • Completed and maintained yearly certification in Non-Violent Crisis Intervention training.
  • Responded to crisis calls throughout hospital.
  • Maintained and updated patient charts.
  • Monitored patients.
  • Proficiently processed new provider orders.
Hiawatha Valley Mental Health Center - Receptionist
City, STATE, 2014 - 2017
  • Answered 20+ telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Documented patient insurance details to facilitate smooth appointments and payment processing.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Completed clerical duties and tasks for clinic administration.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Provided ample support to team members, providing creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.

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Resume Overview

School Attended
  • Winona State Univiersity
  • Minnesota State College, Southeast Technical
  • Minnesota State College-Southeast Technical
Job Titles Held:
  • Psychiatry Assistant
  • Intake Coordinator
  • Health Unit Coordinator - Behavioral Medicine
  • Receptionist
Degrees
  • Bachelor of Science
  • Associate of Applied Science
  • Certificate

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