Secure a position that will enable me to use my strong communication and organizational skills, customer service background and my ability to work well with people.
Strong communication skills
Cash handling accuracy
excellent observation and detailing skills.
proficient knowledge on MS office.
Fluent in Punjabi and Hindi languages.
Active listening skills
Telephone inquiries specialist
Worked with company systems such as USPS and diligently completed all assigned tasks, working overtime almost everyday.
Consistently generated additional revenue through skilled sales techniques.
Greeted customers upon entrance and handled all cash and credit transactions,maintained Post office lobby with average handling time of 5 minutes.
11/2016 to 03/2017
PSE sales & svcs/distribution associateUSPS － Stockton, CA
Receiving,sorting,scanning and assigning the bulks of mail within the specified deadlines every morning.
Making dispatch of outgoing mail from the post office in every 3 hours.
Handling Missent mail and sending to the correct locations.
Handling return to sender mail.
Providing customer service at pick up window and fixing all the issues related to delivery of mail.
Handling cash and credit transactions at window with strict average handling time.
Managing post office lobby line with average waiting time of 5 minutes.
Educating customers on different options that customer could have opted for .
Closing the day by collecting the mail from post office and mail-men.
Exceptionally fast paced environment.
Following all the rules and strict alert to catch the anonymous mail.
01/2015 to 11/2016
Outsourced Dispatch - base IndiaCitco trans inc － Manteca, ca
Received, scheduled,tracked and invoice orders for delivery.
scheduling trucks to move freight according to the requirements of the customer, maintaining communication with the driver and the customer during transport, and managing daily schedules and work orders.
Handled and addressed various delivery and pick-up issues.
works to ensure that both the driver and customer have adequate information about the job and making sure about the safety of drivers.
Contacted clients to get payment updates by making regular follow ups.
Processed payroll for the company.
05/2013 to 12/2014
Accounts receivable executiveAccenture india pvt.ltd- Base India － Noida, UP
Making calls and writing e-mails to clients asking for payment updates.
Prepared accounts receivable reports and kept thorough check on cash in flow.
Estimated and maintained database of weekly basis of cash flow.
Coordinated with vendors regarding remittance details and issues.
Recognized for lowering down the debts up to 5%.
Education and Training
Bachelor of Science: CommerceKhalsa college ,Amritsar － Amritsar, Punjab, IndiaI did my Bachelors in commerce in 2007, which is equivalent to Bachelor's of science in commerce in United states.