Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Secure a position that will enable me to use my strong communication and organizational skills, customer service background and my ability to work well with people.
  • Strong communication skills
  • Cash handling accuracy
  • excellent observation and detailing skills.
  • proficient knowledge on MS office. 
  • Fluent in Punjabi and Hindi languages.
  • Active listening skills
  • Courteous demeanor
  • Telephone inquiries specialist
  • Invoice processing
  • Negotiating skills
  • Time management
Customer Assistance
  • Worked with company systems such as USPS and diligently completed all assigned tasks, working overtime almost everyday.
  • Consistently generated additional revenue through skilled sales techniques.
  • Greeted customers upon entrance and handled all cash and credit transactions,maintained Post office lobby with average handling time of 5 minutes.
PSE sales & svcs/distribution associate, 10/2016 - 02/2017
  • Receiving,sorting,scanning and assigning the bulks of mail within the specified deadlines every morning.
  • Making dispatch of outgoing mail from the post office in every 3 hours.
  • Handling Missent mail and sending to the correct locations.
  • Handling return to sender mail.
  • Providing customer service at pick up window and fixing all the issues related to delivery of mail.
  • Handling cash and credit transactions at window with strict average handling time.
  • Managing post office lobby line with average waiting time of 5 minutes.
  • Educating customers on different options that customer could have opted for .
  • Closing the day by collecting the mail from post office and mail-men.
  • Exceptionally fast paced environment.
  • Following all the rules and strict alert to catch the anonymous mail.
Outsourced Dispatch - base India, 2015 - 10/2016
Citco Trans Inc City, STATE,
  • Received, scheduled,tracked and invoice orders for delivery.
  • scheduling trucks to move freight according to the requirements of the customer, maintaining communication with the driver and the customer during transport, and managing daily schedules and work orders. 
  • Handled and addressed various delivery and pick-up issues.
  • works to ensure that both the driver and customer have adequate information about the job and making sure about the safety of drivers.
  • Contacted clients to get payment updates by making regular follow ups.
  • Processed payroll for the company.
Accounts receivable executive, 04/2013 - 11/2014
Accenture India Base India City, STATE,
  • Making calls and writing e-mails to clients asking for payment updates.
  • Prepared accounts receivable reports and kept thorough check on cash in flow.
  • Estimated and maintained database of weekly basis of cash flow.
  • Coordinated with vendors regarding remittance details and issues.
  • Recognized for lowering down the debts up to 5%.
Education and Training
Bachelor of Science: Commerce, Expected in 2007
Khalsa college ,Amritsar - Amritsar, Punjab
I did my Bachelors in commerce in 2007, which is equivalent to Bachelor's of science in commerce in United states. 

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Resume Overview

School Attended

  • Khalsa college ,Amritsar

Job Titles Held:

  • PSE sales & svcs/distribution associate
  • Outsourced Dispatch - base India
  • Accounts receivable executive


  • Bachelor of Science

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