pse mail processing clerk resume example with 10+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Skilled team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.

  • Multi-tasking
  • Telephone Etiquette
  • Medical Terminology
  • Excellent communication
  • Data Entry
  • Urgent care experience
  • Understand HIPAA
  • Scheduling
  • Detail oriented
  • Organized
  • Adaptable
Work History
08/2021 to 07/2022
PSE Mail Processing Clerk Devereux Poughkeepsie, NY,
  • Experience performing a variety of clerk duties required to process mail using automated mail processing equipment or manual methods of sorting and distributing
  • Received, sorted and organized incoming letters and packages
  • Identified undeliverable mail and applied markups to return to sender.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
08/2020 to 02/2022
Life Skills Coach Nyc Health Hospitals Queens, NY,

Responsible for assisting with all aspects of daily living for clients with traumatic brain injuries

Ensures proper documentation of all clients

Modeled positive behavior skills as well as good problem-solving and relationship-building abilities to improve clients' social integration.

Helped clients to identify challenges and set goals.

04/2021 to 07/2021
Pharmacy Technician Dignity Health San Bernardino, CA,

Customer service, processing medication request, insurance verification, cash handling, medication counts

Answered incoming phone calls and addressed questions from customers and healthcare providers.

Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems

Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.

03/2017 to 12/2019
Mental Health Technician Gary's Wine & Marketplace Madison, NJ,

Responsible for assisting with all aspects of mental health services to adolescents

Performed scheduled patient safety checks and documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge

Notified RN of unusual or potentially dangerous occurrences.

Applied de-escalation and limit-setting techniques to promote patient cooperation.

01/2016 to 04/2017
Deli Associate New Leaf Community Markets, Inc. Beaverton, OR,

Closely adhered to food safety and sanitation procedures established by company and regulatory agencies

Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate

Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.

08/2013 to 09/2015
Deli Clerk Wellpath Soperton, GA,

Greeted customers at counter to fulfill requests and answer questions.

Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads. Maintained clean, trash-free workspaces to maximize productivity and safety.

Completed orders by slicing, weighing, packaging and pricing meats and cheeses

Received new inventory and rotated stock by dates to keep items fresh and usable.

07/2014 to 01/2015
Medication Technician Winnwood Retirement Community Marietta, GA,

Obtained, recorded and reported patient vital signs for medication administration

Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions

Documented patient intake and dietary requirements and aided with feeding and monitoring

Prepared various medications per shift to distribute to patient orally, topically or through inhalation.

Unpacked, sorted, counted and labeled all incoming medications to keep optimum inventory levels.

07/2014 to 01/2015
Resident Assistant Deaconess Health System Owensboro, KY,

Assisting with activities of daily living

Maintained clean and well-organized environment for client happiness and safety

Supervised medication administration, personal hygiene and other activities of daily living

Developed strong and trusting rapport with patients to facilitate smooth, quality care

Responded and assisted with diverse needs of residents on wing

Completed routine rounds, checking with residents to meet care needs.

08/2011 to 08/2013
Patient Transporter Northrop Grumman Monterey, CA,

Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers.

Employed isolation techniques and complied with universal precautions

Maintained facility and patient confidentiality, complying with HIPPA policies and procedures

Secured IV connections, tubing and other medical devices for safe transport

Utilized transportation EMR system to record transport and report information.

01/2011 to 07/2011
Adminstrative Assistant Tampa Advanced Culinary Center City, STATE,

Managed inventory to ensure all supplies were in stock and within budget

Organized both physical and digital files and updated reports to coordinate project materials

Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.

Executed record filing system to improve document organization and management.

Expected in 06/2020 to to
: Medical Assisting
Manatee Technical Institute - Bradenton, FL,

Certified Phlebotomy Technician (CPT)

December 2019 to December 2021

Demonstrating excellent Phlebotomy techniques and meeting all educational standards.

Certified EKG Technician

December 2019 to December 2021

Expected in 06/2009 to to
Central High School - Bradenton, FL,

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Resume Overview

School Attended

  • Manatee Technical Institute
  • Central High School

Job Titles Held:

  • PSE Mail Processing Clerk
  • Life Skills Coach
  • Pharmacy Technician
  • Mental Health Technician
  • Deli Associate
  • Deli Clerk
  • Medication Technician
  • Resident Assistant
  • Patient Transporter
  • Adminstrative Assistant


  • Diploma

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