PSE Clerk Resume Example
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PSE CLERK
Skills
- Insurance billing
- Relationship development
- Planning and coordination
- MS Office
- Team building
- Organization
- First Aid/CPR
- Process improvement
- Supervision
- Problem resolution
- Customer service
- Inventory management
- Communications
- Team management
- Project organization
- Documentation skills
Education and Training
05/2015
High School Diploma
Meridian High SchoolCity, State
05/2017
Associate of Arts - General Studies
Shawnee Community CollegeCity, State
05/2017
Associate of Science - General Studies
Shawnee Community CollegeCity, State
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Experience
PSE ClerkHighmark Inc. | Corry , PA01/2020 - 04/2020
- Obtained signatures from recipients to release registered and special delivery parcels.
- Recommended and sold services such as insurance and tracking.
- Drove retail sales by promoting and selling stamps, envelopes and money orders.
- Weighed parcels, calculating costs based on type, total weight, and final destination.
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
- Operated mail processing equipment and manually sorted mail.
- Delivered mail to residents and business within assigned area.
- Assisted customers in receiving oversized parcels by carrying items inside.
- Placed mail into appropriate PO boxes.
Mental Health TechnicianAscension Health | Semmes , AL08/2019 - 11/2019
- Assisted in the development of a [Type of program] program.
- Documented patient interactions in compliance with HIPAA requirements.
- Provided excellent service to patients through personable communication.
- Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
- Verified patient health history and contact information for chart accuracy.
- Completed timely data entry of contact information into [Software] system.
- Intervened in cases that warranted it, including when clients wished to leave facility against medical advice.
- Effectively managed daily charting for each patient.
Certified Pharmacy TechnicianStearns Nursing And Rehabilitation Center, Llc | Granite City , IL05/2017 - 08/2019
- Managed medication stocks, including conducting counts, labeling products and maintaining controls.
- Established and updated patient profiles, including lists of medications and insurance details.
- Verified and filled over [Number] prescriptions per day in busy [Type] pharmacy setting.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Merchandised related products to drive pharmacy department sales.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Adhered to infection control policies and procedures to prevent spread of disease.
- Prepared and submitted claims to insurance companies for payment.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
- Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
- Supervised inventory levels to maintain adequate supply of medications and medical supplies.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Maintained clean and organized pharmacy shelving and work areas.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Prepared pricing and instruction labels for placement on prescriptions.
CNADaystar | City , STATE10/2016 - 08/2019
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Used mobility devices and [Type] equipment to transport patients.
- Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
- Cleaned and sterilized [Type] and [Type] equipment to reduce risk of patient infection and contamination.
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Resume Overview
School Attended
- Meridian High School
- Shawnee Community College
Job Titles Held:
- PSE Clerk
- Mental Health Technician
- Certified Pharmacy Technician
- CNA
Degrees
- High School Diploma
Associate of Arts - General Studies
Associate of Science - General Studies
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