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PSE Clerk Resume Example

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PSE CLERK
Skills
  • Insurance billing
  • Relationship development
  • Planning and coordination
  • MS Office
  • Team building
  • Organization
  • First Aid/CPR
  • Process improvement
  • Supervision
  • Problem resolution
  • Customer service
  • Inventory management
  • Communications
  • Team management
  • Project organization
  • Documentation skills
Education and Training
05/2015
High School Diploma
Meridian High SchoolCity, State
05/2017
Associate of Arts - General Studies
Shawnee Community CollegeCity, State
05/2017
Associate of Science - General Studies
Shawnee Community CollegeCity, State
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Experience
PSE ClerkHighmark Inc. | Corry , PA01/2020 - 04/2020
  • Obtained signatures from recipients to release registered and special delivery parcels.
  • Recommended and sold services such as insurance and tracking.
  • Drove retail sales by promoting and selling stamps, envelopes and money orders.
  • Weighed parcels, calculating costs based on type, total weight, and final destination.
  • Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
  • Operated mail processing equipment and manually sorted mail.
  • Delivered mail to residents and business within assigned area.
  • Assisted customers in receiving oversized parcels by carrying items inside.
  • Placed mail into appropriate PO boxes.
Mental Health TechnicianAscension Health | Semmes , AL08/2019 - 11/2019
  • Assisted in the development of a [Type of program] program.
  • Documented patient interactions in compliance with HIPAA requirements.
  • Provided excellent service to patients through personable communication.
  • Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
  • Verified patient health history and contact information for chart accuracy.
  • Completed timely data entry of contact information into [Software] system.
  • Intervened in cases that warranted it, including when clients wished to leave facility against medical advice.
  • Effectively managed daily charting for each patient.
Certified Pharmacy TechnicianStearns Nursing And Rehabilitation Center, Llc | Granite City , IL05/2017 - 08/2019
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Verified and filled over [Number] prescriptions per day in busy [Type] pharmacy setting.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Merchandised related products to drive pharmacy department sales.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Adhered to infection control policies and procedures to prevent spread of disease.
  • Prepared and submitted claims to insurance companies for payment.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
  • Supervised inventory levels to maintain adequate supply of medications and medical supplies.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Prepared pricing and instruction labels for placement on prescriptions.
CNADaystar | City , STATE10/2016 - 08/2019
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Used mobility devices and [Type] equipment to transport patients.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Cleaned and sterilized [Type] and [Type] equipment to reduce risk of patient infection and contamination.
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How this resume score could be improved?

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87Good
Resume Strength
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  • Formatting
  • Word choice

Resume Overview

School Attended

  • Meridian High School
  • Shawnee Community College

Job Titles Held:

  • PSE Clerk
  • Mental Health Technician
  • Certified Pharmacy Technician
  • CNA

Degrees

  • High School Diploma
    Associate of Arts - General Studies
    Associate of Science - General Studies

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