psa associate resume example with 17+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Innovative individual who can effectively execute process changes to improve operational efficiency within any company.

  • Experienced in production scheduling
  • Knowledgeable of quality control standards
  • Purchasing ability
  • Supply management expertise
  • Personable
  • Inventory control
  • Team management
  • Dedicated
  • Advanced knowledge of Microsoft Office
  • Highly motivated
  • Resourceful
  • Organized
  • Customer service-focused
  • Skilled multi-tasker
  • Focused on customer satisfaction
PSA Associate, 07/2012 - Current
Conduent Incorporated San Jose, CA,
  • Responsible for following plan-o-grams to reset store merchandiseEstablished and adjusted work procedures to meet production schedules.. Mastered the intricacies of the process flow within each department.Maintained and enforced a safe and clean working environment at all times.
Customer Service Associate IV, 08/2010 - 07/2012
Monarch Casino Black Hawk Black Hawk, CO,
  • Provide superior customer service by assisting with selection, demonstration, product knowledge and sales. Showcase excellent professionalism with customer and associate.Keep shelves fully stocked, fronted according to planogram and correctly priced.
  • Order special order items and arrange intalls for customers as needed
  • Responsible for all other assigned duties assigned by ASM.

Shipping and Receiving / Delivery Manager., 09/2008 - 08/2010
Lowes Home Improvement City, STATE,
  • Oversee and direct product ordering and intake of products and merchandise. Ensure timely delivery of merchandise while managing fleet up keep and driver logs.
  • Create work schedules according to department work flow and budget.
  • Ensure inventory integrity, including but not limited to : inspecting incoming freight, ensuring damaged and store use items are billed out properly and ensuring receiving and shipping paper work is properly filled out according to procedure.
  • Review requisition listing, P.O's assigned on the Freight Flow Worklist, and Weekly Downstocking assignments validating full shelf capacity and proper top stock maintenance proformed.Route delivery trucks daily.
  • Provide quick response and resolution to any unforseen situations.
  • Understand and respond appropriately to basic customer and employee inquiries.
Team Leader Appliance, 10/2007 - 09/2008
Lowes Home Improvement City, STATE,
  • Responsible for merchandising, sales performance while providing superior customer service.
  • Manage employees.
  • Responsible for computer based training and sales update.
  • Develop and plan activities to ensure proper completion in a timely manner. Accomplish work through the effective management of employee
Shipping and Receiving Lead, 05/2004 - 09/2007
Lowes Home Improvement City, STATE,
  • Responsible for safe, accurate and efficient receiving and stocking of inbound freight.
  • Operate store equipment.
  • Interpret price tag and upc information
  • Power equipment operator. Forklift, Reach lift, Order picker and Pallet Jack., Fax machines, CCTV,

Customer Service Representative Paint, 09/2003 - 05/2004
Lowes Home Improvement City, STATE,
  • Provide customer service, assist on in getting customers the right products.
  • Mixing Paint.
  • Color Matching.
  • Certified paint specialist.,
Associate of Arts: Business Management, Expected in
Seminole State College - Orlando, Florida
Status -
: Accounting, Expected in
Valencia Community College - Orlando, Florida
Status -

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Resume Overview

School Attended

  • Seminole State College
  • Valencia Community College

Job Titles Held:

  • PSA Associate
  • Customer Service Associate IV
  • Shipping and Receiving / Delivery Manager.
  • Team Leader Appliance
  • Shipping and Receiving Lead
  • Customer Service Representative Paint


  • Associate of Arts

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