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provider services specialist resume example with 12+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Motivated retail professional with strong sales, customer service and problem-solving abilities. Skilled at selling product and learn new information quickly to maximize contributions and respond to changing customer preferences. Team-oriented and professional works well in collaborative environments and generates consistent personal sales accomplishments. Bringing 12 years of experience in retail settings, including settings and merchandise specialty departments. Adept at navigating computers and POS platforms. Ambitious student pursuing Bachelor of Arts degree eager to contribute developed knowledge in Interdisciplinary studies and Pastoral Leadership role. Skilled in Youth Ministry and in church class settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. Candidate seeking entry-level employment with company searching for flexible hard worker ready to learn and contribute to team success.

Skills
  • Vendor relationships
  • Client consultations
  • Artistic flower arranging
  • Computer skills
  • Customer service
  • Organizational skills
  • Time management
  • Planning
  • Problem resolution
  • Decision-making
  • Reliable and trustworthy
  • Team building
  • Work ethic
  • Supervision
Experience
01/2015 to Current Provider Services Specialist Early Learning Coalition Of Palm Beach County, Inc. | Boynton Beach, FL,
  • Researched customer issues to understand problems and developed successful resolutions.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Completed tasks with efficiency and accuracy, resulting in caring and providing for the patients.
  • Completed ongoing quality checks on patients products, closely following strict quality assurance guidelines.
  • Volunteered with time to support patients with free time to errands.
01/2010 to Current Floral Assistant Albertsons Companies | Belfair, WA,
  • Ordered and maintained floral inventory and supplies to meet customer demand and offer seasonal varieties.
  • Participated in client consultations to discuss floral designs for special occasions, including christenings, weddings and funerals.
  • Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
  • Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Drove sales of retail and floral products by applying proactive nature, knowledge of customer preferences and active listening skills.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Drove sales of mech and floral products by applying proactive nature, knowledge of customer preferences and active listening skills.
  • Used cash register system to ring up customer purchases, process payments and issue receipts.
  • Communicated with customers about service offerings, including policies, restrictions and refund policies.
01/2009 to 08/2014 Floral Manager Sams Club | City, STATE,
  • Trained and developed associates to handle customers' needs and manage daily workloads.
  • Created attractive and eye-catching displays with accurate signage to promote products.
  • Ordered supplies based on space and budget availability, current trends and sales projections.
  • Managed integration and merchandising of seasonal and holiday-specific product offerings.
  • Delegated assignments and set schedules for effective coverage of floral department needs.
  • Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
  • Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
  • Ordered and maintained floral inventory and supplies to meet customer demand and offer seasonal varieties.
Education and Training
Expected in 05/2017 to to Associate of Applied Science | Interdisciplinary Studies Valor Christian College, Canal Winchester, OH GPA:
Expected in 05/2019 to to Associate of Applied Science | Pastoral Leadership Valor Christian College, Canal Winchester, OH GPA:
Expected in 05/2020 to to Associate of Applied Science | Youth Ministries Valor Christian College, Canal Winchester, OH GPA:
Expected in to to | Bible And Theology Valor Christian College, Canal Winchester, OH GPA:
Additional Information

Church Volunteer and of Service:

August 2002 - September 2012

Christian World Ministry

Bishop Michael Sides

Usher

Intercessory Prayer Team

Altar Worker

Prayer Phone line

Security Team

Armor Bearer for first Lady ( May 2007-2012)

October 2014- May 2017

New Beginning Christian Center

Apostle Jackson

Children Ministry

Prayer Team

August 2018- May 2020

World Harvest Ministry

Dr. Rod Parsley

Prayer Team

Outreach

Children Ministry

In my years of service in Ministry it has brought me joy, spiritual maturity and transformation in my life in serving our Lord, Jesus Christ and people. I have a hunger for more of His presence and of His Word. In the six years of Bible college and continued studies, I would like to have the opportunity to serve children and see them excel in school curriculums and their spiritual formation in the Word of God and their relationship with Jesus Christ. My goal oriented enabler of creativity in children, is seeking new opportunities in grade levels and special education for building positive social behavior and improving self-esteem and seeing children advance and grow.

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Resume Overview

School Attended

  • Valor Christian College
  • Valor Christian College
  • Valor Christian College
  • Valor Christian College

Job Titles Held:

  • Provider Services Specialist
  • Floral Assistant
  • Floral Manager

Degrees

  • Associate of Applied Science
  • Associate of Applied Science
  • Associate of Applied Science

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