Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Talented medical professional offering strong history of success in meeting patient needs by leveraging healthcare expertise to diagnose and treat conditions. Conduct hands-on assessments, collect patient histories and order laboratory tests independently to support patient needs. Self-motivated and hardworking with excellent bedside manner.

  • Customer Service
  • Troubleshooting
  • Multitasking abilities
  • Conflict resolution
  • Leadership
  • Relationship-Building
  • First Aid/CPR
  • Good listening skills
  • Detail-oriented
Work History
Provider Assistant, 02/2018 - Current
International Paper Company Mount Carmel, PA,
  • Maintained work areas in patient rooms in clean, neat and appropriately sterilized condition to meet any demand.
  • Skillfully supported physicians during basic and invasive medical procedures.
  • Made tentative diagnoses and decisions about management and treatment of patients.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Used coordination and planning skills to achieve results according to schedule.
Customer Service Lead, 07/2018 - 06/2020
Home Depot City, STATE,
  • Helped operators handle incoming calls and managed escalated needs with targeted resolutions.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Conferred with senior management to handle and correct disciplinary or knowledge issues.
  • Resolved customer service issues using company processes and policies and provided updates to customers.
  • Coached new team members on service techniques and provided scoring through quality assurance program.
  • Greeted customers and listened closely to problems described to determine solutions.
  • Identified opportunities to streamline processes by targeting areas of inefficiency and implementing improvements.
  • Escalated issues to proper supervisors when standard processes were not effective.
  • Took cash and credit card payments via phone, in person and through email.
  • Trained, oversaw and mentored new team members to strengthen performance and job expertise.
  • Stepped up to assist customer service manager with complaints and issues during times when department was short-staffed.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Checked status of orders and back-ordered products to coordinate efficient shipments.
Loader and Unloader, 03/2013 - 05/2018
Cintas City, STATE,
  • Performed general support clean-up duties and maintained clean work area by using high-pressure water systems, backhoes and skid-steers.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Quickly answered all job-related inquiries from supervisor and delivered updates on anticipated task completion times.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel.
  • Informed purchasing team of missing or damaged items immediately when unloading and receiving.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Kept storage areas organized, clean and secure to fully protect company assets.
Manager/ Cashier, 08/2007 - 01/2013
Chevron City, STATE,
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges and security practices.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Monitored areas for security issues and safety hazards.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Built positive relationships with customers to increase repeat business.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Mentored new sales associates to contribute to store's positive culture.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
GED: , Expected in 08/2005
Thornberry Community Center - Wichita Falls Texas,

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended

  • Thornberry Community Center

Job Titles Held:

  • Provider Assistant
  • Customer Service Lead
  • Loader and Unloader
  • Manager/ Cashier


  • GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: