Protocol Officer Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
To be part of an organization where the atmosphere enhances creativity and provides the necessary motivation that will result in the optimal utilization of my skills and experience to aid the achievement of company goals and objectives. An Administrative and Public Relations specialist with over 14 years of experience in various segments, including Communication, Product Marketing, Ticketing/Travel, Textile Manufacturing, and Real Estate/Construction. I possess highly developed problem solving, interpersonal and communication skills with a track record of hands-on experience in Public/Customer/Government Relations, Corporate Affairs, Marketing, Logistics/Protocol Services, Administrative Management and General Operations.

Management: An outstanding work ethic and management ability to both team oriented and self-directed environment

Communication: Ability to develop strong, productive and enjoyable working relationship with clients and colleagues

Negotiation: Ability to hold discussions with people in order to reach positions of mutual satisfaction and agreement

Decision Making: Ability to identify options, gather information about their suitability and then choose the best option Word, Excel, PowerPoint, Outlook


I always get all jobs done in record time and achieve all set goals.

Protocol Officer, 05/1999 to
Department Of Defense, , Nigeria
  • Ushered dignitaries into the presidential wing of the National Stadium, Lagos, Nigeria during the FIFA World Cup Championship in Nigeria.
Executive Assistant / Group Protocol / Administrative Manager, 04/2008 to 01/1
Americold Logistics, , Nigeria
  • Managed group office administration, including planning, scheduling, operations and personnel matters.
  • Coordinated group logistics operations comprising, inbound and outbound logistics, supplier relations, delivery & warehousing, and filling compliance documentations for imports, and other relevant business correspondence.
  • Managed public and government relations function including liaison with Nigerian Customs Services, Nigerian Immigration Service, Lagos State Ministry of Physical Planning and Urban Development and other governmental agencies to ensure appropriate compliance and approvals.
  • Negotiated terms of services and managed relationships with third party suppliers, couriers and carriers.
  • Managed expatriate registration, processed approvals and regularized group quota positions as well as processed resident permits and re-entry visas for all expatriate staff.
  • Managed the corporate image of the group and coordinated placements of all advertisements.
  • Fostered and maintained strategic relationships with foreign embassies in Nigeria and relevant Nigerian Foreign Missions abroad.
  • Oversaw the day to day running of the group travel agency, handled and managed all travel logistics (from issuing invitation letters to Airport pickup on arrival and arranging accommodation) for visitors and expatriates of the group.
  • Processed all land documents and building permit approvals from the government agencies.
Manager, Protocol & Personal Assistant to Chairman/ Vice-Chairman, 01/2001 to 03/2008
Allied Universal, , Nigeria
  • Supervised and coordinated all activities of the office of the Chairman and Vice Chairman, managed staff and office supplies, scheduled meetings and appointments for the Chairman and Vice Chairman.
  • Coordinated and supervised all procurements for the Chairman's secretariat and residences.
  • Managed public and government relations.
  • Coordinated, executed and supervised travel logistics for the group, including visa processing, flight bookings, ticketing, airport pickup, immigration clearance and hotel accommodation.
  • Coordinated printing and production jobs for the group which included brochures, calendars, seasonal cards, dairies, flyers and gift items, letterheads and other stationery.
Client Relations Officer, 06/2000 to 01/2001
Churchgate Industries Ltd, , Nigeria
  • Managed relationships with the press and clients of the company.
  • Monitored newspaper and media mentions and publications related to the organization.
  • Managed and monitored feedback on company products and services.
  • Represented the company at trade fairs and worked with the sales and marketing teams to drive sales of company goods in approved sales channels and outlets.
Public Relations / Sales Officer, 06/1999 to 05/2000
Sterling Plantation & Processing Company Ltd, , Nigeria
  • Managed company public relations.
  • Sourced supply contracts for company products with major companies in Lagos, Nigeria.
  • Coordinated feedback on company products and services.
Manager Operations, 01/1999 to 05/1999
Candoz Communications Ltd, , Nigeria
  • Initiated and developed marketing & sales events for the company and sourced sponsors for company events.
  • Organized and coordinated press conferences.
  • Wrote scripts for radio and television programs/commercials for the company.
  • Co-presented the company flagship TV program, "Wedding Bells".
  • Supervised the recording and editing of tapes for TV broadcast.
Administrative officer, 02/1998 to 12/1998
Nigerian Immigration Service National Youth Service, , Nigeria
  • Assisted with the process of registration of applicants for the issuance of Nigerian Passport.
  • Assisted with the management of the reception areas and attended to applicants for immigration documents in the command.
Certificate in International Business Management: , Expected in 2015
Georgetown University - , Washington
M.Sc: Public and International Affairs, Expected in 2008
University of Lagos - , Yaba
Public and International Affairs
B.Sc: Mass Communication, Expected in 1997
Enugu State University of Science & Technology - Enugu,
Mass Communication
Additional Information
  • INTERESTS *Hobbies: Travelling, watching movies & making friends. (I have had the opportunity to travel extensively throughout Europe & North America in the course of my career)
advertisements, agency, broadcast, brochures, business correspondence, conferences, contracts, clients, Decision Making, delivery, editing, filling, government, image, International Business, letters, logistics, marketing, marketing & sales, meetings, Excel, office, Outlook, PowerPoint, Word, Negotiation, newspaper, office administration, personnel, press, public relations, publications, radio, reception, recording, sales, scheduling, scripts, strategic, TV, television, warehousing


*Available on request

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Resume Strength

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Resume Overview

School Attended
  • Georgetown University
  • University of Lagos
  • Enugu State University of Science & Technology
Job Titles Held:
  • Protocol Officer
  • Executive Assistant / Group Protocol / Administrative Manager
  • Manager, Protocol & Personal Assistant to Chairman/ Vice-Chairman
  • Client Relations Officer
  • Public Relations / Sales Officer
  • Manager Operations
  • Administrative officer
  • Certificate in International Business Management
  • M.Sc
  • B.Sc

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