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proprietor resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Accomplished fraud investigator with a decade of experience working as a Special Agent for the Office of State Inspector General. Solid prosecution record resulting with 100% repayment in restitution.

Highlight of Qualifications
  • Strong leadership talents.
  • Applies analytical, critical and forward thinking.
  • Superior oral and written communication skills.
  • Utilize techniques for fraud detection and prevention.
  • Customer and company focused.
  • Excellent Interview and problem solving skills.
  • Competent public speaking from small to large audiences.
  • Organized and competent working independently without direct supervision.
  • Confident working as an individual and/or in team settings.
  • Identifying process inefficiencies and breakdowns.
  • Maintain professionalism in all circumstances.
  • Ability to work in stressful environments and multi-task.
  • Established and maintained effective working relationships.
  • Maintained a communication line to diffuse volatile clients.
  • Proficient skills in multiple social media platforms.
  • Knowledge of Bank Secrecy Act.
  • Proficient with Microsoft PowerPoint, Excel Spreadsheets, Outlook and Word Programs.
Experience
Proprietor, 10/2017 to Current
State Of Oklahoma{"@Context":"Http://Schema.Org", "@Type":"Jobposting",

Skills acquired for operating a web-based travel business: Writing business plan and goal setting. Continuous education on different aspects of the rapid changing industry. Marketing strategies, to include selling techniques, through on-boarding interviewing and travel consulting. Timely submission of invoices. Maintaining professional appearance and attitude at all times. Adhered to all rules, regulations and protocols regarding licenses. Made travel reservations involving, flights, hotel, rental vehicles, land vacations, cruises and tours. Delivered superior customer service to clients to foster a lasting rapport and secure future travel business. Coordinated schedules and organized conferences and meetings for business professionals. Responded immediately to clients' questions, issues, and complaints and found effective solutions for all parties. Advertising though social media markets for prospecting clients. Business branding and web-site building to promote the mission of my agency. Established a secure home office with minimal distractions. Developed presentations for expanding business. Established and implemented agency policy and procedures. Maintaining interpersonal relationships with clients. Took payments via credit and debit cards and handled sensitive information with professionalism and discretion.

Special Agent, 12/2011 to 09/2021
Marquette UniversityMilwaukee, WI,

Skills acquired: Organize and prioritize work assignments, Completed weekly and monthly reports summarizing activities. Provided detailed reports on all investigative activities. Collaborated with local, state and federal agencies to exchange important information about criminal investigations and coordinate activities. Developed and maintained solid relationships with informants to receive new information. Executed search and arrest warrants. Maintained professional working relationships with co-workers and management. Addressed concerns quickly to avoid lasting issues. Interviewed and covertly observed subjects and witnesses to obtain evidence for prosecution. Thoroughly completed Report of Investigation (ROI), Police Criminal Complaints and Affidavits of Probable Cause. Provided testimony in a formal courtroom setting. Prepare and presented evidence. Data analysis, regulatory and compliance auditing. Strong knowledge of statutory law and criminal procedure.

Adjunct Professor, 01/2014 to 05/2014
Butler Community CollegeCity, STATE,

Instructional goals included: The introduction to the dynamic information of security covering a broad range of areas including hacker and personal information protection along with recent developments in information security networks. Other areas of study include ethical, legal and moral issues; industry and vendor-specific certifications, encryption, decryption, methods and protocols, and the system design life cycle. Facilitated group discussion, prepared exams, quizzes lectures, and Power-Point Presentations. Encouraged students to demonstrate analytical thought within their answers, both verbally and in writing. Established classroom policies and procedures, to include grading scales, class participation, incomplete grades, assignments, and projects.

Juvenile Victim Witness Coordinator, 03/2008 to 12/2011
Armstrong County District Attorney’s OfficeCity, STATE,

Skills acquired: Established a visible presence and focal point within the juvenile justice system to aid victims and witness of juvenile offenders. Provide support and court related services to victims of juvenile offenses, to include empathetic listening, guidance in resolving problems, advocating with social services and juvenile justice agencies. Timely submission of appropriate court documents. Secured grant funds for the Victims of Juvenile Offenders (VOJO) Program in Armstrong County. Established the Policies and Procedures for the VOJO program to be in compliance with state regulations, referred and educated victims of crime to services that are available to them. Worked with various agencies within the criminal justice system to provide a strong support system for victims of crime.

Education
Bachelor of Arts Degree: Criminology/ Pre-law, Expected in 12/2008 to Indiana University of Pennsylvania - Indiana, PA ,
GPA:
: Travel & Tourism, Expected in to Erie Business Center - Erie, PA
GPA:
Certifications/Volunteer History
  • Certification: HACC Act 29 Training Academy, November 2, 2018
  • Certification: Signature Travel Network Specialists, May 16, 2018
  • American Society Travel Advisors (ASTA) Member 2017
  • Armstrong County Policy Board, Member 2008-2011
  • Adagio Health Advisory Committee, Member 2004-2007

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Resume Overview

School Attended

  • Indiana University of Pennsylvania
  • Erie Business Center

Job Titles Held:

  • Proprietor
  • Special Agent
  • Adjunct Professor
  • Juvenile Victim Witness Coordinator

Degrees

  • Bachelor of Arts Degree

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