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Property Management Receptionist Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Friendly Receptionist with 2+-year background in multiple settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration. Enthusiastic & eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Skills
  • Customer/Client relations
  • Professional demeanor
  • Office administration
  • Shorthand writing
  • Security awareness
  • Documentation and reporting
  • Transcription and Dictation
  • Multi-Line Telephone Systems
  • Customer and Client Relations
  • Conflict Resolution
  • Memorization and Recall
  • Administrative support
  • Business administration
  • Technical Support
  • Time management
  • Organization skills
  • Verbal and written communication
  • Strategic Planning
  • Mail handling
  • Scheduling
  • Office management
  • Telephone skills
  • Sorting and labeling
Work History
10/2019 to 03/2020
Property Management Receptionist Ricoh Americas Corporation Baltimore, MD,
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Answered inquiries and resolved or escalated issues to management personnel for problem resolution.
  • Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas and transportation.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Sorted and distributed mail correspondence between departments and personnel, including parcel packaging, preparation and efficient shipping.
  • Aggregated and prepared documentation and reports for office meetings, distribution and filing.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Received and routed business correspondence to correct departments and staff members.
11/2017 to 10/2019
Dermatology Receptionist Oneworld Community Health Centers Omaha, NE,
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained building security by monitoring logbook and issuing visitor badges.
  • Proactively managed client correspondence and recorded all tracking and communications.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Branded products through effective salesmanship and maintained long-term relationships with clients.
  • Quoted prices, listed terms and included information in customer estimates.
  • Aggregated and prepared documentation and reports for office meetings, distribution and filing.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Routed incoming mail and messages to relevant personnel without delay.
06/2016 to 11/2017
Legal Receptionist Oresky & Associates City, STATE,
  • Worked with litigation management software systems.
  • Collected, sorted, distributed and sent mail and packages.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Answered inquiries and resolved or escalated issues to management personnel for problem resolution.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Prepared and reviewed contracts and other legal documents following applicable regulations.
09/2015 to 06/2016
CNA Intern Weill Cornell Medical Center City, STATE,
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Contributed to overall quality and care of patients by answering calls for help, taking vital signs, and monitoring behavior and physical condition for progress or deterioration.
  • Cleaned and sterilized medical instruments and disposed of contaminated supplies.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Measured and recorded food and liquid intake and urinary and fecal output to report changes to medical and nursing staff.
  • Collaborated and shadowed multidisciplinary team members to plan, manage and assess treatments in care units.
  • Created positive patient experience by assisting patients with bathing, ambulating, feeding and personal and oral hygiene care.
  • Assisted with IV therapy, medication administration, wound therapy and splinting.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Education
Expected in 11/2020
High School Diploma:
Excell High School - Brooklyn NY,
GPA:

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Resume Overview

School Attended
  • Excell High School
Job Titles Held:
  • Property Management Receptionist
  • Dermatology Receptionist
  • Legal Receptionist
  • CNA Intern
Degrees
  • High School Diploma

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