Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Experienced Residential Property Manager successful at raising occupancy rates by securing long-term tenants.

​Property Management Coordinator with over 13 years of experience in the business. Expertise in tenant relations, sales, marketing and business transactions.

Property Management Coordinator with in-depth knowledge of income tax credits, Section 8 and recertification vouchers. Successful in collecting 100% of rent owed and managing outstanding tenant issues.

​Dedicated ​Property Management Coordinator  with in-depth knowledge of tenant, landlord and association laws. Resourceful problem solver with strong computer skills.

  • Tenant and eviction laws
  • Exceptional oral and written communication skills
  • Customer service-focused
  • Maintenance knowledge
  • Budgeting
  • Financial budgeting and reporting
  • Complex problem solving
  • Affordable housing programs knowledge
  • Housing Credit Certified Professional (HCCP)
  • Certified Occupancy Specialist (COS)
  • Military Veteran

Work History
Property Management Coordinator, 08/2015 to Current
Boston PropertiesSanta Monica, ,
  • Developed, reviewed and submitted property operating and capital budgets.
  • Reviewed monthly financial reports
  • Evaluated staff performance against expectations.
  • Reviewed leases, rules and regulations, contracts, licenses
  • Inspect site and implement standards
  • Negotiate contracts
  • Prepare for inspections from federal and state agencies and monitored compliance
  • Hire and evaluate staff
  • Process annual Rent Increases for HUD properties
  • Process over 50 HUD properties monthly vouchers and submit through HUD computer system (TRACS)
  • Answer questions from owners, government agencies, accounting, staff and auditors

Property Manager, 03/2004 to 05/2013
City Club ApartmentsLouisville, ,
  • Developed, reviewed and submitted property operating and capital budgets.
  • Collect rents, screened applicants for occupancy, handled leases, complaints/emergencies, move in/outs, and processed evictions
  • Responsible for the physical management of the property, including regular maintenance and emergency repairs
  • Thorough knowledge of the Landlord-Tenant Law
  • Carefully screened applicants for tenancy.
  • Analyzed and evaluated monthly and quarterly financial statements.
  • Verified that all customer complaints were handled promptly and appropriately.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Prepared specifications, solicited bids and approved subcontracts for building services.
  • Trained and motivated leasing staff during bi-monthly trainings.
  • Communicated effectively with owners, residents and on-site associates.
  • Maintained a sufficient number of units so that they were market-ready at all times.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Completed annual rent calculations using housing database software.
Assistant Regional Manager, 06/2013 to 07/2015
Covid ClinicOntario Airport, ,
  • Developed, reviewed and submitted property operating and capital budgets.
  • Assisted the Regional Manager with the overall operations of assigned properties
  • Reviewed monthly financial reports
  • Monitor compliance with federal, state and local regulations
  • Reviewed leases, rules and regulations
  • Inspect site
  • Review Delinquency Report, bank deposits and equipment inventory
  • Follow up as needed on all aspects of property management
High School Diploma: , Expected in 1996
Southampton High School - Courtland VA,



Fair Housing

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