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Property Management Assistant Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Responsible Machine Operator brings three years of industry experience. Intricate focus on productivity and quality objectives. Knowledgeable about materials, components and finished projects with ability to jump into any position with ease. Effective Cashier with 5 years of experience assisting customers using active listening and customer needs assessment to offer targeted solutions. Consistently friendly and professional when handling diverse customer needs in high-volume call center environments. Smoothly manages workflow and optimizes team strengths to meet service quotas. Talented Lead Customer Service Representative polished in balancing customer needs and company demands. Committed to building loyalty and long-term relationships with customers and achieving individual sales goals. Expertly coordinates customer service teams and coordinates programs to enhance productivity. Dedicated Cashier and Waitress talented at processing high volumes of error-free transactions and meeting departmental goals. Offers 5 years of experience in customer service, retention and problem resolution. Smoothly manages conversational flow and diffuses difficult customer situations.

Skills
  • Production positions
  • Materials movement
  • Hand and power tools
  • Equipment operation
  • Assembly procedures
  • POS systems
  • Product recommendations
  • Customer assistance
  • Payment processing
  • ID verification
  • Issue resolution
  • Credit and cash transactions
  • Warehouse best practices
  • Loading and unloading
  • Safety awareness
  • Forklift certified
Education and Training
Rogers High School Puyallup, WA Expected in 06/2013 High School Diploma : - GPA :
Experience
Catholic Health Initiative - Property Management Assistant
Longmont, CO, 04/2021 - Current
  • Completed documents for outside agencies such as landlord references.
  • Maintained accurate and updated websites and printed materials.
  • Updated tenant and unit information to keep current in housing database.
Florida Cancer Specialists, P.L. - Operator
Annapolis, MD, 11/2018 - Current
  • Maintained correct temperature, levels and pressures on process systems and equipment.
  • Practiced safe lockout-tagout procedures to prevent injury to personnel during maintenance procedures.
  • Calibrated each machine at beginning and end of each shift.
  • Identified machinery issues and repaired parts to keep equipment up and running.
  • Removed and replaced tools and dyes to complete various tasks.
Perkins Restaurants - Cashier
Galesburg, IL, 09/2017 - 09/2018
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered product advice.
  • Operated cash register, collected payments and provided accurate change.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Worked closely with front-end staff to assist customers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Inspected items for damage and obtained replacements for customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Hyatt Hotels Corp. - Waitress
Siesta Key, FL, 12/2013 - 08/2017
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Increased sales of high margin menu items through effective upselling.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Stocked server areas with supplies before, during and after shifts.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.

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How this resume score could be improved?

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90Good

Resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Rogers High School
Job Titles Held:
  • Property Management Assistant
  • Operator
  • Cashier
  • Waitress
Degrees
  • High School Diploma

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