Property Management Assistant Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
Property Management Assistant, 06/1992 to 01/2019
Catholic Health Initiative Hot Springs, AR,
  • Promptly responded to tenant complaints and concerns for over [Number] properties.
  • Greeted approximately [Number] prospective tenants weekly.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Oversaw monthly collections of over $[Amount] in funds, maintaining high payment rates by building positive relationships with tenants.
  • Consulted with landowners to obtain mineral access rights and promote drilling operations on private land.
  • Communicated regularly with key on- and off-site tenant contacts to achieve satisfaction with facility and services.
  • Kept properties in compliance with local, state and federal regulations, including prohibiting any form of discrimination in operational practices.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Promoted positive company and owner relationships through proactive attention to concerns.
  • Maintained sufficient number of units market-ready at all times.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Communicated effectively with owners, residents and on-site associates.
Roofing Foreman, 01/1990 to 06/2016
Sunrun Inc. Los Gatos, CA,
  • Managed roofing supplies, parts and equipment, ordering new materials when inventory was running low.
  • Maintained job sites that met all company and federal regulations in regards to safety.
  • Assigned daily duties to each employee based upon individual strengths, effectively completing [Number]% of roofing jobs on time.
  • Spoke with roofing customers and answered questions regarding concerns and requests.
  • Safely used all tools and equipment to prevent worksite injuries.
  • Consistently stayed under budget by monitoring job progress and controlling costs.
  • Coordinated safety and construction equipment orders with purchasing manager.
  • Restored roofing on [Number]-year-old building, seamlessly integrating modern materials into antique look.
  • Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents and intersecting roof surfaces.
  • Eliminated barriers to productivity by interpreting for [Language]-speaking workers and managers.
  • Conducted regular inspections and troubleshot building roofing systems for commercial and residential customers.
  • Trained and oversaw individuals in roofing system installations.
  • Inspected roofs and identified deficiencies for repair cost estimation.
  • Supported construction manager with materials, schedule and cost information.
  • Removed snow, water and debris from roofs prior to applying roofing materials.
  • Repaired and replaced antique roofing for [Number]-year old buildings.
  • Applied gravel and pebbles over top layer, using rake and stiff-bristled broom.
  • Coordinated with other craft employees to maximize project efficiency.
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
Lead Line Cook\INMATE WORKER, 10/2005 to 11/2008
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Prepared items like bacon ahead of time to promote efficiency in dish garnishing.
  • Unloaded food supplies from distributor trucks to efficiently organize inventory.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
  • Collaborated with [Job title]s to collect information about specific customer desires and dietary needs.
  • Developed [Type] process that reduced waste [Number]% and improved supply turnover [Number]%.
  • Produced over [Number] [Type] dishes per day and maintained near-perfect customer satisfaction scores.
  • Restocked and cleaned restroom each [Timeframe] to keep facilities neat and inviting for all guests.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Fried, grilled and baked foods such as [Type], [Type] and [Type].
  • Collaborated with manager immediately when serious equipment failures occurred to resolve quickly and avoid slow-downs.
  • Coordinated with Cashiers to gather and review order information for accurate order completion.
  • Managed [Number]-person staff, supervised preparation of [Type] foods and explained steps for readying specialty items, including [Type] and [Type] food.
  • Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods.
  • Prepared meats for dish assembly and serving by slicing and [Action].
  • Offered soft drinks, frozen beverages and [Type] immediately after processing payments to deliver simple items quickly to customers.
  • Identified inefficiencies leading to improved productivity.
  • Distributed food to wait staff quickly to provide excellent customer satisfaction.
  • Oversaw inventory and restocked ingredients following First-In First Out (FIFO) method to minimize spoilage.
  • Wore protective attire and shoes, [Action] and alerted customers of hot food and beverages to maintain safety.
  • Communicated closely with [Job title]s to fully understand special orders for customers, including those with food allergies and gluten intolerance.
  • Cleaned counters, food preparation areas and equipment with sanitizing spray to reduce risk of cross-contamination.
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Increased kitchen efficiency by [Number]% by streamlining processes, reducing waste and mentoring team members on proper procedures.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
  • Scrubbed grill every [Timeframe] and on customer request due to food allergies to clean food residue and avoid issues with allergens.
  • Guided prepared items into oven precisely to prevent skin burns and cooked at specific temperatures and times.
  • Transitioned between breakfast and dinner service by [Action] and [Action].
  • Completed training to learn additional techniques for making new and seasonal items.
  • Reduced ingredient waste [Number]% when creating pizzas [Number] to [Number] inches in diameter following pan size, dough quantity requirements and topping measurements.
  • Safely used kitchen equipment such as [Type] and [Type], effectively reducing injuries and burns [Number]%.
  • Packaged, arranged and labeled ingredient stock, storing at established temperatures.
  • Washed, chopped, [Action] and [Action] vegetables and [Type] ingredients.
  • Prepared average of [Number] menu items per shift.
  • Avoided burns when using hot fryers for preparing fries, [Type] and [Type] items.
  • Trained and assisted new kitchen staff members.
  • Prepared [Number] fast food items, following customers' special requests for substitutions and add-ons.
  • Learned new menu offerings and options easily to assist customers with selecting items.
  • Alerted customers that food orders were ready for pick-up by [Action].
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Served around [Number] customers each [Timeframe] by cooking fast food items quickly.
  • Prepared foods like [Type] and [Type] to assist cooks meet turnaround times on orders.
  • Reduced customer waiting by batch cooking popular items during rush times.
  • Sent order information to kitchen using computer system and giving verbal instructions about customers' special requests and needs to other staff.
  • Communicated with management on food inventory stock to request order placement.
  • Suggested actionable improvements to streamline training procedures.
High School Diploma: , Expected in 06/1994
Colton High School - Colton, CA
: HVAC Installation And Repair, Expected in

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Resume Overview

School Attended
  • Colton High School
Job Titles Held:
  • Property Management Assistant
  • Roofing Foreman
  • Lead Line Cook\INMATE WORKER
  • High School Diploma
  • Some College (No Degree)

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