property management assistant resume example

*Purchased/acquired a well established full-service luxury vehicle for hire car business servicing approximately five hundred very distinct clients.

*Professionally provide safe, reliable and dependable service with great pride, in depth care and the utmost of courtesy.

to maintain and secure loyalty amongst associates.

*Cultivate strong personal and business relationships through open/frequent communication to establish trust and secure loyalty amongst valued customers, associates, employees, vendors and fellow operators.

*Maintain open operations and available for service 24-7-365 (including all holidays). For twenty three years the phone has always been on and on me, we have always been available for service and we have never been closed!

*Perform all daily duties including: driving, phone and email reservations, monitor traffic conditions and flight status, manage staff and clientele relations, driver scheduling and job dispatching, sales/service/maintenance for fleet up to 8 vehicles, keep in compliance with city/county/state and insurance regulations, administrative follow up, financial accountability etc...

*Hire and managed a diversity of full and part time drivers. Respectfully traind and encouraged all of them to provide top quality service at their highest level in effort to exceed industry standards.

*Successfully sustained and steadily increased customer base of the worlds most elite citizens through word of mouth marketing, reputation and longevity!

*Handled General Manager responsibilities for 50 room Ski Lodge with variety of units ranging from studios to 4 bedroom penthouse, along with 25 individual off site properties including private homes and mountain chalets...

*Created, designed, established and operated Guest Services/Concierge Desk for all above listed properties. Contracted with local restaurants, attractions and activities for exclusive guest privileges and increased Lodge revenue through commissions.

*Head of housekeeping department, front desk supervisor, assistant food and beverage coordinator for the Fireside lounge, group sales and event coordinator, ski shop tech, reservationst and bell hop/valet.

*Improved overall operations and enhanced the ski vacation experience by working close with staff members, guest and local residents to enable a memorable visit and to assure a future reservation.