Crazy 8Assistant Store Manager | City , STATE01/2014 to 04/2015Ultacation and added value to team.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.Assessed, optimized and elevated operations to target current and expected demands.Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism.Led teams in planning, implementation and execution of merchandising and operating initiatives.Processed credit and debit card payments and returned proper change for cash purchases.Handled scheduling for two store shifts across 7-day work weeks to ensure proper staffing at all times.Conducted analysis to address productivity and employee needs which resulted in improved employee morale.Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.Mentor's team on effective upselling and cross-selling techniques.Coached and developed store associates through formal and informal interactions.Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.Achieved or exceeded business plans on consistent basis by engaging employees in key processes.