property management assistant resume example with 1+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Reliable Property Manager Assistant with a great attention to detail and true integrity. An excellent team player ensures long-term profitability in the property management industry. Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Well-organized Property Management Assistant with experience in thriving property management business. Skilled in tenant relations, grounds administration and negotiations. Consistently saves costs and grows revenue. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Skills
Knowledge of Leasing and Market Conditions
Fair Housing Mandates
Monthly Fee and Payment Collection
Violation Resolution
Local and State Laws
Complaints Investigation
Contract Negotiation
Tenant and Owner Liaising
Decision Making
Grounds and Facility Inspection
Operations Management
Budget Preparation
Administrative Leadership
Insurance Coordination
Disturbance Handling
Social Perception
Social Media Engagement
Property Showing
Sales and Marketing
Team Building
Experience
Property Management Assistant, 09/2022 - Current Oaks Integrated Care Inc. – Sicklerville, NJ,
Updated tenant and unit information to keep current in housing database.
Facilitated tenant paperwork processing and verification.
Drafted and monitored budgets for overall maintenance and operations.
Contacted tenants to collect overdue rent or to discuss other important issues.
Handled resident complaints and expedited maintenance requests.
Scheduled maintenance calls.
Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
Met with prospective tenants to show property and assess applications or sign leases.
Completed lease applications and verifications, notifying prospects of results.
Worked with on-site and remote service providers to support tenants requesting accommodations.
Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
Responded to tenant maintenance requests according to agreed conditions for building functionality.
Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
Executed leases with new and returning tenants, collecting pertinent information for background investigations and credit checks.
Maintained accurate and updated websites and printed materials.
Inspected properties regularly to identify deficiencies and schedule repairs.
Leasing Consultant, 03/2022 - 09/2022 Marquette Management – Chicago, IL,
Conducted background checks on applicants.
Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
Built brand loyalty by delivering stellar leasing experience to residents.
Tracked leads using CRM software and followed up with interested parties.
Escalated critical issues to property manager to deliver immediate resolution.
Encouraged prospective tenants to fill out applications after property tours.
Maintained accurate records of correspondence with and from tenants.
Marketed property to prospective tenants by giving tours and pointing out key features.
Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.
Used conflict resolution skills to quickly resolve issues among residents.
Implemented online advertising and other marketing initiatives to generate interest from individuals and businesses.
Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
Checked rental eligibility by following company's verification process.
Coordinated maintenance and repair requests and contacted contractors for bid proposals.
Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
Detailed application requirements and answered questions from prospective tenants.
Received rent payments and tracked transactions in accounting software.
Prepared lease paperwork and obtained signatures and first payments from new residents.
Maintained high customer approval rating through dynamic service, exemplary support and interpersonal communication.
Contacted and followed up with tenants on renewal notices.
Conducted informative and personalized tours, resulting in new leases.
Barista, 03/2021 - 03/2022 Basha's – Tempe, AZ,
Prepared and served coffee, espresso drinks, blended coffees and teas.
Checked brewing equipment for proper functionality.
Wrapped, labeled and dated food items for sale.
Created complex, hand-crafted beverages based upon customer preferences.
Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Maintained calm demeanor during high-volume periods and special events.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Supported highest standards of conduct and service to support company reputation.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Memorized official and off-menu coffee and tea preparations.
Education and Training
High School Diploma: , Expected in 05/2021 - Antelope High School - Antelope, CA GPA: Status -
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