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property desk adjuster resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Highly-motivated independent adjuster with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Critical Thinking
  • Decision Making
  • Active Listening
  • Strong Interpersonal, Verbal and Written Communication
  • Marketing
  • Property claims
  • Automobile appraisals
  • Xactimate specialist
Experience
Property Desk Adjuster, 10/2022 - 10/2022
Advanced Dermatology Beaver, PA,
  • CNC Catastrophe Claims Remote Deployment ~ Hurricane Ian: Fast tracked & settled claims on the spot when field adjusters didn't need to be deployed to loss sites
  • Resolved issues & wrote estimates using visual references like Google Maps & pictures of damages, combining contents with structural settlements, taking advantage of uniform pricing data, enhancing line-item searches, & facilitated integration with field adjusters when a loss was determined too large/complex to handle over the phone.
  • Provided quality customer service to the assigned insured and claimants throughout the claims process to deliver timely service to customers.
Customer Service Rep, 10/2022 - 10/2022
Momentum Solar Paramus, NJ,
  • (ClaimCor Solutions Remote Deployment) ~ Hurricane Ian: Handled existing catastrophe claims through phone support, preferred vendor lists for assistance with roof tarp, tree removal, or water mitigation, and ALE assistance.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
ECTA, 06/2021 - 12/2021
Curtiss Wright Hill Air Force Base, UT,
  • State Farm (Alacrity Remote Deployment) ~ Auto Total Loss: Examined claims data, reviewed facts of loss, verified coverage, negotiated claim settlements, determined salvage value of TL vehicles.
  • Resolved repair cost inquiries, consulting with various appraisers for second opinions to resolve disagreements.
  • Coordinated direct repair assignments with local body shops and rental vehicles during restoration processes.
PSE/Holiday Clerk, 11/2021 - 01/2022
United States Post Office City, STATE,
  • Post Office: Managed and sorted incoming/ outgoing mail, performed quality assurance checks, and provided customer service
  • Sold stamps, services and packaging.
Bartender/Cocktail Waitress, 12/2016 - 12/2018
Max's Wine Dive City, STATE,
  • Max’s Wine Dive: Built and maintained a longstanding customer base; helped drive sales growth in alignment with Max’s strategic plan
  • Upsold customers from shelf to premium brands to help boost sales.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
Bartender/Waitress, 02/2014 - 07/2016
Hearsay Gastro Lounge City, STATE,
  • Provided quality service to Hearsay's loyal customer base, trained, and supervised a high performing team of five servers; executed a variety of administrative duties as needed,
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
Field Supervisor, 09/2008 - 12/2010
U.S. Census Bureau City, STATE,
  • Trained and supervised a 17-member field crew, maximized staff efficiency through timely completion of assigned tasks and report preparedness
  • Monitored timelines, set up order of operations and managed field schedules.
  • Maintained positive vendor relationships and open lines of communication to enable resource availability.
  • Oversaw workflow on job sites and kept projects on schedule.
Executive Sales Assistant, 03/2006 - 08/2008
Telerep LA City, STATE,
  • Provided new business development and media analytical services, maintained corporate accounts and client portfolios, serving as TeleRep's representative for numerous corporate functions.
  • Produced sales documents, finalized deals and filed records.
  • Supported sales executives by handling calendars, communications and travel arrangements.
Education and Training
Home State License: , Expected in 03/2021
-
Mile High - Houston, TX
GPA:
Status -

40 Hour in Classroom Training; Scoping 101 & Xactimate Proficiency 24 Hour in Classroom Training

B. A.: Business Administration & Marketing, Expected in
-
California State University - Dominguez Hills - Carson, CA
GPA:
Status -

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Resume Overview

School Attended

  • Mile High
  • California State University - Dominguez Hills

Job Titles Held:

  • Property Desk Adjuster
  • Customer Service Rep
  • ECTA
  • PSE/Holiday Clerk
  • Bartender/Cocktail Waitress
  • Bartender/Waitress
  • Field Supervisor
  • Executive Sales Assistant

Degrees

  • Home State License
  • B. A.

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