Administrative Assistant with more than 14 years of experience. Here is a description of how my experience compares with your requirements. Highly motivated and results-oriented in supporting complex, deadline-driven operations Dedicated team-player; recognized for willingness to learn and acquire new skills Self-starter who handles all situations with diplomacy and confidentiality when necessary Able to handle and keep track of a variety of tasks in diverse subject areas with excellent attention to detail Excellent organizational skills and ability to multi-task under pressure Comfortable with prioritizing projects in an environment with evolving priorities and imperfect information Reliable and good at taking initiative Excellent written and verbal communication Proven ability to interact, develop and maintain positive working relationships Superior research and problem solving skills Handling these responsibilities provided me with a different kind of experience: the kind the corporate world just doesn't offerand the kind that proves invaluable once you enter this world, as I'd like to do now. Seeking a multi-faceted and challenging position where my experience and overall understanding of the various facets of office finance, such as, invoicing, accounts receivable and payable, and reporting, are of value Proficient in all facets of Office Administration Effective interaction with customers, vendors and all levels of management Experience in interviewing and training Woodgroup Positive role model and leadership skills/teams, player. Proven success managing/influencing other administrative assistants Use initiative and judgment arranging job details to achieve predetermined objectives. Responsible for coordinating or directing the work activities of various lower level specialists. Ability to demonstrate strong aptitude and knowledge of personal computer hardware/software & possess fundamental understanding of internet connectivity. Project Management: Ability to manage a project (i.e. presentations) from start to finish including coordinating across multiple functional groups Computer Skills: PowerPoint, Word and Excel. Proven experience pulling data from SAP. Willingness to learn new information sources and computer techniques Organizational Skills: Excellent organizational skills and ability to prioritize requests from a multi-person team. Detailed oriented with ability to work in a fast paced environment. Excellent organization and time management skills. Positive role model and leadership skills/teams, player. Proven success managing/influencing other administrative assistants
to 03/2005 Technip Offshore, Inc – Houston,
Full Training Global Coordinator for Student enrollment, learning paths on corporate Learning Management System.
Organized and scheduled local learning activity catalog, sessions and created requirement programs.
Primary support to maintain all data within SILClass Database for Chevron-Texaco Angola projects and interface with managers, clients and project team.
Format reports, minutes, proposal preparation, filing and converting documents to other designated programs within the client database.
Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
Assisted senior recruiting staff with career fairs and recruiting events.
Created detailed expense reports and requests for capital expenditures.
Organized all new hire, security and temporary paperwork.
Compiled company information and related material and distributed it to candidates.
Administrative Assistant III06/2001
to 12/2003 El Paso Global Networks – Houston,
Provided support for Senior
Vice President teams of Network, Design Engineering and Network Facilities & Outside Plant for Fiber Optic Organization.
Supervision of four Administrative Assistants to include one Receptionist for the organization.
Developed, maintained scheduling, tracking and reporting for all Outside Plant Metro Network Development Projects.
Prepared and tracked department budgets.
Developed processes for EPGN upgrade of People Soft expense and payroll module.
Reported and maintained quality controlled reports, project tracking, cost control tracking and schedule variances for OSP Program Management.
Created, maintained files and run canned reports for environment database within PeopleSoft and Clarify.
Arrange programs, events or conferences including facilities, direct preparation of records such as agendas, notices, minutes and resolutions for corporate meetings.
Technical Service Associate II02/1999
to 06/2001 Nextira Communications – Houston,
Primary duties include creating and implementing report data in quality assurance systems for management analysis to motivate, coach and develop every employee within the organization.
Created and implemented the training classes for each call center department.
Assisted IT Infrastructure implementation team with internal escalation processes and Service Level Agreements for Contact Center application issues.
Prepare permits, reports for systems operation.
Identified technical services needs for Nortel, PBX switches within organization.
Completed switch punch down of phone equipment for new hires/personnel to perform order management duties for customer base.
Strong trouble-shooting and problem solving skills to include resolving escalation issues from irate customers as first level support for call center personnel.
Maintain weekly project management system reports of employees.
Processed benefit accrual balances for personal within payroll system.
Assist Sales team with system demonstrations and tours for customer purchases and vendor support.
Training sales team on system functionality for marketing presentations.
Distributed mail, received incoming calls for bids.
Reconciled monthly invoices and resolved payroll issues.
Maintained timesheet and account invoicing company wide within Semaphore Financial software.
High School Diploma: 1984Palo Duro High School-
Associate of Arts: Business with Concentration in Human Resource ManagementCurrentUniversity of Pheonix-
Accounts Payable, accrual, Administrative, budgets, call center, catalog, Cisco, Clarify, coach, conferences, cost control, client, clients, customer service, databases, Database, fax, filing, Financial, HP, HR, invoicing, Lotus Notes, managing, marketing, meetings, Access, Excel, mail, Microsoft Outlook, Microsoft PowerPoint, MS Word, Network, newsletters, Nortel, order management, organizing, payroll, PBX, pdf, PeopleSoft, People Soft, personnel, phone equipment, copier, presentations, printers, problem solving skills, processes, Program Management, project management, proposal preparation, quality, quality assurance, Receptionist, reporting, requirement, Sales, SAP, Scanning, scheduling, Service Level Agreements, spreadsheet, supervision, switches, switch, system administrator, travel arrangements, trouble-shooting, upgrade
I would welcome the opportunity to further discuss my skills and this position. If you have questions or would like to schedule an interview, please contact me via phone at 832-919-2866 or e-mail at email@example.com. I have enclosed my resume for your review. I look forward to hearing from you.