Project Portfolio Analyst Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Organized project professional possessing excellent communication, customer service and analytical capabilities. Works well individually in a fast paced environment.

  • Analysis
  • Problem solving
  • Customer Service
  • Project planning and management
  • Communications - oral and written
  • Collaboration
  • Training & mentoring
  • Detailed reporting
08/2008 to Current Project Portfolio Analyst Bristol Myers Squibb | Brooklyn, NY,
  • Supported internal on-line community of project professionals
  • Responded to technical questions and provided troubleshooting assistance to problems involving SharePoint, Primavera, system security and project management templates
  • Monitored technical forums and worked with internal customers.
  • Developed cross-business unit resource forecasting process that is used across the organization
  • Gathered, analyzed and delivered detailed resource management forecasting data to executives for decision making
  • Worked with leaders across the organization to develop business cases for project selection process
  • Communicated project status and results to executive committee
  • Designed enterprise project metrics documentation used by executives across the organization
  • Managed the project benefit realization process for all project areas and report results to corporate
  • Led Enterprise Project Standards group that develops and governs project management tools used across the organization
  • Reviewed project documentation and coached project managers
  • Developed and delivered training related to project and resource management
2003 to 10/2008 Assistant Director - Project Management Ibm Corporation | Cheyenne, WY,
  • Managed a successful team of IT project managers on large complex enterprise programs
  • Advised and coached team members on project management methodology from initiation through closing
  • Managed the IT project portfolio from on-deck project selection through closing
  • Worked closely with executives across the organization on project selection and governance
  • Responsible for team interviewing, hiring and performance management
  • Implemented an updated metric and dashboard reporting process that was adopted across many other project departments
10/1999 to 01/2003 Senior Project Manager Technical Engineering Consultants | Charlotte, NC,
  • Managed large complex business and IT infrastructure projects for Information Services
  • Tailored project management style and processes to suit the organizational needs and capacities as well as individual project team members’ personalities for each project managed
  • Created project schedule and controlled via Primavera
  • Authored and presented project phase gate documentation for CIO (executive) approval
  • Reported project status to project team and executive sponsors
  • Created project communication plans and organizational charts
  • Secured resources and documented impacts to business units
  • Facilitated project status meetings and executive presentations
  • Developed and managed project budgets
  • Tracked project issues
  • Facilitated risk management and mitigation
  • Documented project lessons learned
1997 to 11/1999 Senior System Development Analyst 1-800-Flowers.Com, Inc. | Athens, GA,
  • Managed a team of developers and business analysts responsible for system development of a medical claim payment system
  • Represented IT for business unit executive committee focused on project selection and monitoring
  • Performed both project management and business analysis for large, complex projects impacting my team
  • Facilitated RFP development and vendor selection process
  • Participated in merger and acquisition due diligence process
08/1992 to 01/1997 System Development Analyst Principal Financial Group | City, STATE,
  • Gathered and tracked project requirements
  • Coordinated and facilitated all team meetings for multiple projects along with identifying issues/risks and action items
  • Authored test strategy and test plan documents for multiple projects
  • Developed and tracked project schedule
  • Created business process mapping and design for multiple projects
01/1989 to 09/1992 Training Supervisor Principal Financial Group | City, STATE,
  • Designed and implemented training programs for new and existing staff
  • Presented both initial and developmental training programs to staff
  • Wrote detailed memos to staff explaining process changes
  • Tracked and analyzed performance of new employees
11/1981 to 01/1989 Claim Examiner & Supervisor Principal Financial Group | City, STATE,
  • Communicated with agents, group policyholders, administrative personnel, providers and insureds regarding health claims payments
  • Personally handled complex and difficult claims
  • Interpreted state laws and health insurance contracts in determining proper liability
  • Provided supervision and support to claim examiner and claim data processor staff
Expected in 2002 | PMP Certification Project Management Institute, , GPA:
Expected in 2001 | Project Management International Institute of Learning, , GPA:
  • Project Management Fundamentals
  • Managing Project Scope
  • Project Estimating and Scheduling
  • Requirements Management
  • Advanced Project Risk Management
  • Managing Multiple Projects
Expected in 1997 | Fellow, Life Management Institute, , GPA:
Expected in 1981 High School Diploma | Westside High School, Omaha, NE GPA:

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Project Management Institute
  • International Institute of Learning
  • Fellow, Life Management Institute
  • Westside High School
Job Titles Held:
  • Project Portfolio Analyst
  • Assistant Director - Project Management
  • Senior Project Manager
  • Senior System Development Analyst
  • System Development Analyst
  • Training Supervisor
  • Claim Examiner & Supervisor
  • High School Diploma

Similar Resume

View All
Operations Analyst - Project Portfolio Manager
Strategic Integrator/Portfolio Manager/ Strategic Planner/Program Manager/Project Design Lead
IT Project Portfolio Manager