Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over 10 years of assisting clients with planning processes. Offering dynamic collaboration and decision making skills.
Skills
Relationship and Team Building
Industry Expertise
Change and Growth Management
Policy Development
Strategic Planning and Execution
Business Development
Leadership and People Development
Budget Planning
Annual Planning
Portfolio Management
Complex Problem Solving
Judgement and Decision Making
Work History
Project Manager - CEO, 10/2018 to Current Siteone Landscape Supply, Inc. – Sterling, VA,
As project manager, I am responsible for maintaining great relationships with building leaders, principals, superintendents, community, corporate sponsors, and other organizations.
I’m also responsible for developing and customizing our coaching program to meet the needs of each school or district. Managing volunteers of the program and relationship of the schools has been a vital role.
Within my role, I’m responsible for engaging students and increasing enrollment into the program, and program management.
Responsible for creating, implementing, and advising weekly youth youth programs.
Coached and guided staff members to improve effectiveness and policy enforcement, resulting in improved employee job satisfaction and higher performance levels.
Met dynamic needs by keeping internal systems scalable and highly responsive.
Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
Area Sales Manager, 02/2017 to 01/2020 United Road Services Inc – City, STATE,
I was personally responsible for securing multi-million dollar contracts, while continually building rapport with several large dealer corporations throughout the country.
I was often sent out to meet clients face to face to discuss any discrepancies and to ultimately close new business.
Professional field trainer for those getting acclimated to meeting clients and address concerns.
During my tenure, I was able gross well over 2.5 million dollars in sales.
Collaborated with vendors and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities.
Hired, trained and managed sales staff and administered and implemented compensation plan to support area sales goals.
Home Theater Sales Supervisor, 10/2013 to 01/2017 Best Buy – City, STATE,
I excelled at sales within this role, as my team was often responsible for at least 15%-25% of stores weekly sales.
My attention to detail helped me to lead department in sales, commitment, and to shatter company goals.
My daily duties included: daily check-ins, 1-on-1 with team, down stocking, achieving quota, and creating unique customer experience.
Increased numbers in all statistical categories on consistent basis.
Stayed up to date on new products, promotions and trends to maximize effectiveness.
Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
Coached, developed and managed team of 15-20 sales professionals.
Store/Area Sales Manager, 07/2011 to 10/2014 Tim Hortons – City, STATE,
I successfully managed two Tim Horton's locations simultaneously in the heart of Downtown Detroit.
Our stores were consistently top tier of stores in the area, and I developed strong catering relationships with Quicken Loans.
I was responsible for planning and preparation of staffing budgets.
Supervise preparation and serving of food; order food for daily operations and special functions.
I was solely responsible to ensure that all financial paper work was legitimate and made daily bank deposits.
I also maintained and monitored food cost records, recommended changes, and placed every food replenishment order.
Consistently estimated food production and monitored work activity levels to assure proper staffing.
Motivate and connect with team members while delivering exceptional service every time.
Assist in any area of store including drive-thru, front counter, baking, food preparation and back of house.
I was responsible for entire store receiving bonus pay and hourly raises for more that 50% of staff.
Submitted reports to senior management to aid in business decision-making and planning.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Website, Portfolio, Profiles
beyondhashtagsllc.com
Education
Associate of Arts: , Expected in 07/2020 Washtenaw Community College - Ann Arbor, MI GPA:
Bachelor of Science: Business Administration, Expected in Morehouse College - Atlanta, GA GPA:
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