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Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over 10 years of assisting clients with planning processes. Offering dynamic collaboration and decision making skills.
- Relationship and Team Building
- Industry Expertise
- Change and Growth Management
- Policy Development
- Strategic Planning and Execution
- Business Development
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- Leadership and People Development
- Budget Planning
- Annual Planning
- Portfolio Management
- Complex Problem Solving
- Judgement and Decision Making
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Project Manager - CEO, 10/2018 to Current
Siteone Landscape Supply, Inc. – Sterling, VA,
- As project manager, I am responsible for maintaining great relationships with building leaders, principals, superintendents, community, corporate sponsors, and other organizations.
- I’m also responsible for developing and customizing our coaching program to meet the needs of each school or district. Managing volunteers of the program and relationship of the schools has been a vital role.
- Within my role, I’m responsible for engaging students and increasing enrollment into the program, and program management.
- Responsible for creating, implementing, and advising weekly youth youth programs.
- Coached and guided staff members to improve effectiveness and policy enforcement, resulting in improved employee job satisfaction and higher performance levels.
- Met dynamic needs by keeping internal systems scalable and highly responsive.
- Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
Area Sales Manager, 02/2017 to 01/2020
United Road Services Inc – City, STATE,
- I was personally responsible for securing multi-million dollar contracts, while continually building rapport with several large dealer corporations throughout the country.
- I was often sent out to meet clients face to face to discuss any discrepancies and to ultimately close new business.
- Professional field trainer for those getting acclimated to meeting clients and address concerns.
- During my tenure, I was able gross well over 2.5 million dollars in sales.
- Collaborated with vendors and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities.
- Hired, trained and managed sales staff and administered and implemented compensation plan to support area sales goals.
Home Theater Sales Supervisor, 10/2013 to 01/2017
Best Buy – City, STATE,
- I excelled at sales within this role, as my team was often responsible for at least 15%-25% of stores weekly sales.
- My attention to detail helped me to lead department in sales, commitment, and to shatter company goals.
- My daily duties included: daily check-ins, 1-on-1 with team, down stocking, achieving quota, and creating unique customer experience.
- Increased numbers in all statistical categories on consistent basis.
- Stayed up to date on new products, promotions and trends to maximize effectiveness.
- Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Coached, developed and managed team of 15-20 sales professionals.
Store/Area Sales Manager, 07/2011 to 10/2014
Tim Hortons – City, STATE,
- I successfully managed two Tim Horton's locations simultaneously in the heart of Downtown Detroit.
- Our stores were consistently top tier of stores in the area, and I developed strong catering relationships with Quicken Loans.
- I was responsible for planning and preparation of staffing budgets.
- Supervise preparation and serving of food; order food for daily operations and special functions.
- I was solely responsible to ensure that all financial paper work was legitimate and made daily bank deposits.
- I also maintained and monitored food cost records, recommended changes, and placed every food replenishment order.
- Consistently estimated food production and monitored work activity levels to assure proper staffing.
- Motivate and connect with team members while delivering exceptional service every time.
- Assist in any area of store including drive-thru, front counter, baking, food preparation and back of house.
- I was responsible for entire store receiving bonus pay and hourly raises for more that 50% of staff.
- Submitted reports to senior management to aid in business decision-making and planning.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Website, Portfolio, Profiles
Associate of Arts: , Expected in 07/2020
Washtenaw Community College - Ann Arbor, MI
GPA:
Bachelor of Science: Business Administration, Expected in
Morehouse College - Atlanta, GA
GPA:
Currently in pursuit
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