project intern resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Seeking a position where I can utilize my skills, knowledge and experience to benefit both your company as well as my career. I am a mature, hard working, self-motivated, professional who works well alone and with others . I am a professional dedicated to effective team management and satisfaction. I am an exceptional professional who addresses inquiries and resolves problems as they arise. I am also good with sound judgment and an ability to resolve problems tactfully and diplomatically.

  • Effective problem solver
  • Bookkeeping
  • Critical thinking
  • Project planning
  • 45 WPM typing speed
  • Professional phone etiquette
  • Excellent communication skills
  • Articulate and well-spoken
  • Approach, Written
  • Articulate
  • Ask
  • Attorney
  • Bookkeeping
  • Color
  • Excellent communication
  • Credit
  • Criminal justice
  • Critical thinking
  • Customer Service
  • Data entry
  • Focus
  • Leadership
  • Needs Assessment
  • Order entry
  • Pricing
  • Problem solver
  • Project planning
  • Public safety
  • Speaker
  • Report writing
  • Research
  • Retail
  • Safety
  • Sales
  • Scanning
  • Phone
  • Phone etiquette
  • 45 WPM
  • Typing speed
  • Unique
  • Proficient in problem solving
  • Record keeping abilities
  • Data organization
  • Clerical skills
  • Troubleshooting and resolution
  • Community integration
  • Group and individual instruction
Project Intern, 12/2017 to 11/2018
Ultra MobileEl Paso, TX,
  • Provided project support to the Crime Survivors Program.
  • The Needs Assessment for Crime Survivors of Color engaged communities most impacted by crime and least helped and sought to elevate survivors' voices in public safety policy reform.
  • Assisted in research development to create greater accessibility to participants.
  • Helped ensure that we build relationships with the women in coffee creek prison and we worked together to create a unique approach for them to be able to participate based on their needs/given their restrictions and risks of living together/sharing info; helped re-evaluate the methodology (how we ask the questions, do the focus groups) for each and every group to make it culturally accessible, economically accessible, and deliver it so it made sense to participants.
  • Conducted research in the form of focus groups, 1:1's and written evaluations.
  • Research analysis.
  • Data entry.
  • Transposed recordings from focus groups.
  • Assisted with project report writing.
  • Community engagement and education.
  • Co-facilitated a workshop at the NW Justice Forum in Ashland in 2018 that informed restorative justice practitioners and other criminal justice and education professionals on the methodology of our research, and to some extent the findings.
  • Board education for PSJ.
  • You presented the findings of the needs assessment to the leadership of PSJ (the C3 and C4 boards of directors).
  • Participated in 2018 Lobby Day.
  • Community Engagement.
  • Toured facilities of community partners like Central City Concern to understand where the work of the Needs Assessment and PSJ intersects with different underserved populations in Portland Metro and across Oregon.
  • Appeared as guest speaker at Safety and Justice Political Action Committee House Party (Washington County District Attorney race 2018) .
Receptionist, 12/2015 to 09/2016
North American Title CompanyNew York, NY,
  • Customer Service including data entry, experience with Doc Records, including scanning customer invoices, run sheets and pelons.
  • Running customer credit card payments, printing customer orders to be routed, calling customers when orders submitted are incomplete with questions.
  • Answering questions for customer inquiries over the phone as well as walk ins.
  • Data entry, ordering of products from vendors and order entry of daily orders.
Marketing Assistant, 12/2006 to 08/2009
KbkgCity, State,
  • I was the personal assistant to the Vice President of the Jackets department.
  • Customer Service included write up and replace customer and store orders, answering incoming calls, and in charge of retail store along with balancing sales receipts and reports, data entry, pricing/credit, issuing and checking in Chenille and Embroidery from Vendors.
  • Investigated and resolved customer inquiries and complaints in an empathetic manner.
  • Cross-trained and backed up other customer service managers.
  • Adhered to all confidentiality requirements at all times and solved unresolved customer issues.
  • Personal/Professional Reference Amy Davidson/Partnership for Safety and Justice.
Education and Training
Master of Science: Peace And Conflict Resolution Studies, Expected in 03/2019 to Portland State University - Portland, OR
Bachelor of Arts: Social Sciences, Expected in 03/2014 to Portland State University - Portland, OR

GPA: 3.8

Associate of Science: Psychology, Expected in 03/2014 to Portland State University - Portland, OR
Associate of Science: Women's Studies, Expected in 03/2014 to Portland State University - Portland, OR
Mediation And Negotiation Certificate: Peace And Conflict Resolution Studies, Expected in 03/2015 to Portland State University - Portland, OR
Activities and Honors

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Resume Overview

School Attended

  • Portland State University
  • Portland State University
  • Portland State University
  • Portland State University
  • Portland State University

Job Titles Held:

  • Project Intern
  • Receptionist
  • Marketing Assistant


  • Master of Science
  • Bachelor of Arts
  • Associate of Science
  • Associate of Science
  • Mediation And Negotiation Certificate

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