LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • CV Formats
    • CV Templates
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Project Intermediate Analyst, CPMG, AVP
Please provide a type of job or location to search!
SEARCH

Project Intermediate Analyst, CPMG, AVP Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
PROJECT INTERMEDIATE ANALYST, CPMG, AVP
Professional Summary

Experienced analyst who focuses on results-oriented leadership. Excellent at managing multiple priorities, change management and driving to targets. Technically savvy with outstanding relationship building skills and excels at conducting functional requirements analysis. Effective at operational assessments and decision making that drives the business forward.

Skills
  • Project management
  • Operational assessment
  • Relationship management
  • Technical writing
  • Process improvement
  • Quality assurance and control
  • Internal and external auditing
  • Lean process engineering
  • Business analysis
Work History
Project Intermediate Analyst, CPMG, AVP, 04/2017 to Current
Company Name – City, State

Provides support for Recovery on operational and strategic projects, including updates to internal business as well as vendor supported tools. Key support for legal document updates, as well as coordination of project prioritization.  Participates in various internal development committees, such as the Colleague Advisory Board and Skills Training Team.

Key Accomplishments-

  • Expanded portfolio knowledge during transition to new role, from mortgage operations to retail bank, cards and partner relationships.
  • During first quarterly review of letter inventory, identified discrepancies between the control test and procedural instructions. Coordinated compliance conversations to resolve gap and reduce the work on future reviews.
  • Move to primary project role on key strategic initiative supporting the exit of the mortgage servicing business and adoption of bankruptcy processes into the Recovery space.
BP & A Senior Analyst, Operational Readiness, VP, 05/2015 to 04/2017
Company Name – City, State

Managed relationships with 6 operations teams that were responsible for 3,100 documented processes. Resolved complex problems by leveraging resources, including relationships, performing in-depth evaluation of operations, reviewing cross-functional business processes, published procedures, and comparing industry and investor standards. Proposed solutions to improve outcomes, in either efficiency saves or shorten development timelines.  Supported CAP resolutions. Served as Communication and Membership Steering Committee chair for Citi Women's Network - St. Louis. Member of the Professional Development Committee St. Louis. Continued education through various resources, including the Citi Lean Certification Program.

Key Accomplishments -

  • During a single work effort, proposed change to process that eliminated 220 procedural gaps and reduced keystrokes an average of 5400 per month.  
  • Developed a project management EUC, that acted as a portal for submitting project requests, storing project documents, communicating with stakeholders and reporting on overall team status metrics.
  • Co-developed and delivered Outlook Empowerment training sessions, as part of an VOE initiative of Core Operations.
Operations Support Intermediate Analyst, AVP, 02/2011 to 05/2015
Company Name – City, State

Relationship liaison for Custodial Operations and investors (Fannie Mae, Freddie Mac and Ginnie Mae), and numerous internal clients across Capital Markets, Legal, Compliance, Risk, Audit and Documentation Management. Provided support for disposition of processes, including compilation of due diligence materials, audit responses and the identification of potential findings to senior management in advance of auditors review. Reviewed potential contracts with third-party servicers for compliance with industry standards and business strategy. Documented business processes and analyzed procedures to see that they would meet changing business needs. Researched and resolved issues regarding the integrity of data flow into databases and recommended operational improvements based on tracking and analysis.

Key Accomplishments -

  • Key on-site coordinator of the migration of Ginnie Mae custodial operations, processes and the 800K collateral files from the Frederick, Maryland site closure.
  • Managed efforts on sale activity that included process redesigns and reviews of exceptions that resulted in a $40,000 save on the ARM portion of the project.
  • Supported the beginning of the MSR efforts by volunteering support on a 3rd shift overseeing approximately 100 staff, which resulted in a successful sale of 300K loans.
Unit Manager, Custodial Certifications, AVP, 05/2006 to 02/2011
Company Name – City, State

Managed a mix of vendor supplied temporary staff and full-time Citi non-exempts (variable between 20-40 depending on project demands). Initially promoted to manage the incoming trailing documents filing team on the evening shift. Then recruited to the Custodial Certifications and Bulk Acquisition team, managing the custodial audit process for loan sales (averaging 3 billion dollars per month in issue balances) to Fannie Mae and Freddie Mac. Ensured adherence to and improvement of procedures that reflected existing policies, standards, regulations and requirements. Created a culture of accountability and created quality assurance that achieved two "No Findings" audit results from investors. Initiated key partnership with Capital Markets which allowed for delivery of deals on tight timelines. Worked closely with cross-functional business partners and investors in post-acquisition activities and integration of new assets in the portfolio, such as the migration of 1.2MM acquisition collateral files. Provided monthly budget reports and coordinated EUC testing. Stayed abreast of industry updates and represented Citi at the annual Document Custodian Conference.

Key accomplishments –

  • Eliminated a 10 month inventory of 300K trailing documents by engaging the team to create a new workflow and innovative tracking system that utilized document average weight instead of manual counting.
  • Improved the error rate for the Fannie Mae custodial audit from 3% to 0%, which was the first instance of 0%  error rate recorded by Fannie Mae for a custodian of Citi's size.
  • Developed a client request solution for an off-site team that improved their turn time by a full day.
Education
Bachelor of Science: Communications Management (Public Relations)Southwest Missouri State University - City, State
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Southwest Missouri State University

Job Titles Held:

  • Project Intermediate Analyst, CPMG, AVP
  • BP & A Senior Analyst, Operational Readiness, VP
  • Operations Support Intermediate Analyst, AVP
  • Unit Manager, Custodial Certifications, AVP

Degrees

  • Bachelor of Science : Communications Management (Public Relations)

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Project-Management-Analyst,-(Contractor)-resume-sample

Project Management Analyst, (Contractor)

Naperville, Illinois

Project-Leader,-Senior-Analyst,-and-Project-Supervisor-resume-sample

Project Leader, Senior Analyst, and Project Supervisor

Highland Park, New Jersey

Senior-Business-Analyst,-Project-Manager-resume-sample

Senior Business Analyst, Project Manager

Minneapolis, Minnesota

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.