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Project Delivery Specialist Resume Example

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PROJECT DELIVERY SPECIALIST
Professional Summary

Strategic and business minded professional with experience in performing in-depth research and analysis, building global client and vendor relationships and successfully creating solutions to deliver exceptional client experiences. Well-coordinated in maintaining optimal inventories and supporting documentation to boost efficiency of office operations. Cross-functional collaborator effective at understanding requirements and devising successful solutions. Resilient and adaptable in dynamic environments. Clear understanding of TV/Digital Media, and training in deal making and negotiating. Motivated to learn, grow and excel in the media and tech industry.

Skills
  • Relationship Development
  • Project Management
  • Research experience
  • MS Office
  • Strategic Planning
  • Business operations
  • Contract Negotiation
  • Report writing and documentation
  • Project organization
  • IOS Software
  • Negotiation
  • Problem resolution
  • Expense reporting
  • Conference planning
Work History
Project Delivery Specialist | 02/2019 to 08/2020
Company Name - City, State
  • Assisted four major CFO program offerings with recurring projects utilizing internal technology to update/maintain client records, prepare reports, and complete trend analysis.
  • Consultant to numerous CFO clients and four teams in aiding both implementation and completion of project's delivery.
  • Delegate work requests and partner with other respective national and local teams as to deliver work effectively.
  • Utilized LinkedIn to monitor client milestones and identify potential clients for our CFO program offerings.
  • Created strategies via Salesforce to ensure proper communication with CFO clients.
  • Developed and maintained relationships with C-suite acting as a resource for any operational needs.
  • Certified Lab Manager for CFO Transition Labs —to help newly appointed CFOs including those with prior CFO experiences, make efficient and effective transitions focusing on time, talent, and relationships.
  • Managed CFO Transition Lab logistics and conducted interviews with stakeholders, define and communicate priorities, assess and develop a talent strategy, understand and influence specific stakeholders, and frame tangible actions to execute priorities.
  • Strategically composed outreach specific to new clients (incoming CFOs) informing them of upcoming CFO specific events (CFO Vision Conference and CFO Academy) and maintaining relationships tailored to each client.
  • Drafted and reviewed contracts for annual academies and conferences.
Client Site Coordinator/Executive Assistant | 03/2017 to 02/2019
Company Name - City, State
  • Responsible for coordinated management of several projects directly affecting audit team.
  • Work with administrative teams to ensure fluidity of scheduling between C-suite of respective clients and partners.
  • Utilized internal system to orchestrate, plan, and arrange logistics, travel, and invites for external functions including meetings, conferences, entertainment, receptions, projects, and dinner arrangements through.
  • Direct liaison between three partners, client, and 50 local and international audit team members at client site to ensure all needs were met.
  • Processed all new hire paperwork and maintained personnel files.
  • Directed HR operations, including strategic workforce planning, goal cascading, performance management, staffing and benefits administration.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
Advisory Consultant | 02/2016 to 03/2017
Company Name - City, State
  • Collected, evaluated, analyzed, and synthesized data on Steton data system to provide quantifiable insights to help enhance customer travel experience.
  • Developed and executed strategies and action plans for complex issues involving client management.
  • Delivered meaningful and accurate summary presentations with cross functional solutions.
  • Contributed to revamp and rebranding of client's brand ensuring recognition as the top US airline carrier in the travel industry.
  • Evaluated current processes to develop improvement plans.
VIP Customer Service Specialist | 03/2012 to 02/2016
Company Name - City, State
  • Sole contact for valuable dignitaries; ensured their schedules and needs were tended to for 50 clients.
  • Organized daily operations-logistics, scheduling, communication with client agents, and performance metrics.
  • Assigned special VIP team tasks for team to meet daily goal of implementing exemplary 5/5 customer service.
  • Facilitated training for incoming team members on average of 5 per month and provided ongoing support of team development.
  • Assisted in conducting an average of 20 interviews per month and selected new administrative staff.
Education
Adelphi University - City | Bachelors of Arts05/2010
  • Alpha Kappa Delta Honors
  • Elliot Leibow Field Research Award Recipient
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Resume Overview

School Attended

  • Adelphi University

Job Titles Held:

  • Project Delivery Specialist
  • Client Site Coordinator/Executive Assistant
  • Advisory Consultant
  • VIP Customer Service Specialist

Degrees

  • Adelphi University - City | Bachelors of Arts

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