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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Project Controller Analyst and Payroll Specialist with over four years of successful experience in Project Cost Control Management and Payroll Processing. Recognized consistently for performance excellence and contributions. Strengths in critical thinking and interpersonal skills.

Skills
  • Interpersonal and Written Communication
  • Exceptional Microsoft Excel Skills
  • Project Cost Control Management
  • Capital Expenditures Reporting
  • Critical Thinking
  • Payroll Processing and Administration
  • Accounts Reconciliation
Education
Communication College of The Air Force Maxwell AFB, Alabama, Expected in 12/2020 – – Associate of Applied Science : Transportation - GPA :
Guam Community College Mangilao, GU, Expected in 12/2020 – – Apprenticeship Certificate : Accounting Technician - GPA :
Simon Sanchez High School Yigo, GU, Expected in 05/2002 – – High School Diploma : - GPA :
Work History
Department Of Defense - Project Controller Analyst
El Paso, TX, 07/2020 - Current
  • Used critical thinking to break down problems, evaluate solutions and make decisions which led to successful period closings with 100% accuracy.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Monitored and reported budgetary discrepancies to corporate senior management to maximize reporting efficiency and finalized spending plans.
  • Scrutinized reports to assess compliance with budgets and determine necessary adjustments for future plans.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting for management review to aid in financial decision-making
  • Eliminated downtime and maximized revenue by providing top project quality control.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Analyzed data to identify opportunities for improvement.
  • Actively listened to managers' requests, confirming full understanding before addressing concerns.
  • Led cost reduction efforts for assigned projects under Fixed Network Engineering and Fixed Network Field Services teams by assisting with project cost control.
  • Created and updated expenditure reports referencing data from various sources to include Sage, Quickbooks, eRequester, and ProcureDesk.
United States Air Force Reserve - Air Transportation Specialist
City, STATE, 09/2013 - Current
  • Led Ramp Services Operations overseeing 22 personnel and expedited movement of over 26,000 tons of cargo
  • Adhered to established protocols and safety procedures for loading and transporting potentially hazardous cargo.
  • Assessed competing priorities to determine necessary supplies, vehicles and personnel to complete transport duties.
  • Managed and adjusted planned transportation activities to accommodate unexpected challenges or emergency airdrops.
  • Coordinated transport of food and medical supplies for prompt delivery to correct destination.
  • Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.
  • Maximized equipment and personnel protection by identifying and avoiding hazards.
  • Created documents of load plans, cargo cleanliness inspections and transportation processes.
  • Supported cargo mobility and contingency operation.
Docomo Pacific - Accounts Payable and Payroll Lead
City, STATE, 05/2017 - 07/2020
  • Calculated payroll deductions by accurately using ADP and processed payroll to meet preset requirements.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Researched payroll errors and processed payments for federal and state taxes, social security, Medicare, and various employee deductions, annuity contributions and retirement plan withholdings.
  • Served as backup for payroll supervisor to process open record requests.
  • Oversaw day-to-day processing of payroll for 700+ employees, including review of timesheets and computing pay in accordance with FLSA.
  • Reconciled all payroll liabilities to general ledger and prepared monthly payroll accrual entries.
  • Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
  • Maintained consistent knowledge of multi-state and local tax regulations.
  • Reconciled health care benefits, tax contributions and retirement accounts to facilitate large-scale account reconciliations.
  • Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
  • Balanced and submitted payroll liability reports for processing various garnishments, including child support, bankruptcies and tax levies.
  • Pulled internal reports as requested (salaries, bonuses, hours worked).
  • Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
  • Monitored integrity of input into ADP.
  • Processed voids and reissues, created non-sufficient funds (NSF) list for Human Resources and made salary changes in payroll and monthly leave accruals.
  • Utilized talents and expertise to complete on-time and accurate monthly closing processes, journal entries and accruals.
  • Kept vendor files accurate and up-to-date to expedite payment processing.
  • Generated accounts payable reports for management review to aid in financial and business decision making.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Reconciled processed work by verifying entries and comparing system reports to balance.
First Hawaiian Bank - Merchant Teller
City, STATE, 09/2011 - 04/2017
  • Performed customer transactions for money orders, cashiers checks, deposits and withdrawals with 100% accuracy.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Maintained friendly and professional customer interactions.
  • Educated customers on use of banking website and mobile apps.
  • Processed customer transactions promptly, minimizing wait times by 80%.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Executed wire transfers, stop payments and account transfers.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Audited fellow teller currency to contribute to dual-control procedures.
  • Logged cashier's checks and other transactions to maintain accurate account records.
  • Removed mutilated currency from circulation.
  • Reconciled cash drawer and resolved discrepancies.
  • Turned in excess cash to maintain drawer security.
  • Assisted customers with compromised debit cards and issued new credentials.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.

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Resume Overview

School Attended

  • Communication College of The Air Force
  • Guam Community College
  • Simon Sanchez High School

Job Titles Held:

  • Project Controller Analyst
  • Air Transportation Specialist
  • Accounts Payable and Payroll Lead
  • Merchant Teller

Degrees

  • Associate of Applied Science
  • Apprenticeship Certificate
  • High School Diploma

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