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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

Skills
  • Appointment Coordination
  • Multi-Line Telephone Systems
  • Supply Inventory Control
  • Report Preparation
  • Confidentiality and Data Protection
  • Resource Coordination and Allocation
  • Strong Organizational Skills
  • Document and File Management
  • Task Prioritization
  • Microsoft Office
  • Multitasking and Time Management
  • Schedule Management
  • Database and Client Management Systems
  • Meticulous Attention to Detail
  • Professional and Courteous
  • Ease with Computers and Technology
  • Judgment and Decision Making
  • Verbal and Written Communication
  • Office Equipment Operation
  • Staff Orientation and Training
  • Correspondence Writing
  • Writing and Editing Skills
  • Employee Communications
  • Cloud-Based File Management
  • Highly Efficient and Productive
  • Business Needs Analysis
  • Customer Service
  • Applicant Tracking Systems
  • Inventory Oversight
  • Calendar Management
  • Business Administration
  • Administrative Procedures
  • Fast Learner
  • Complex Problem Solving
  • Spreadsheet Tracking
  • High Volume Phone Inquiries
  • Social Media Updating
  • Data Entry
  • Cleaning and Sanitizing
  • Problem Solving
  • Payroll Administration
  • Event Planning
  • Clear Communication
Education
Lathrop High School Fairbanks, AK Expected in 05/2019 High School Diploma : - GPA :
  • Attended August 2015-2019.
  • 3.75 GPA.
  • Honor Roll Student.
Work History
Aesolutions - Project Administrative Assistant
Greenville, SC, 03/2021 - Current
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Operated and maintained applicant tracking and candidate management systems.
  • Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
  • Produced and analyzed production or results from job descriptions and advertisements, prescreening protocols, interview questionnaires and post-interview assessments.
  • Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
  • Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Automated office operations while managing client correspondence, record tracking and data communications.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Reduced workers' compensation claims by instituting corporate safety training program.
  • Initiated direct deposits and prepared manual checks for all employees.
  • Maintained payroll information by calculating, collecting and entering data.
  • Processed new hire paperwork and documents.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Updated employee files with new details such as changes in address or salary levels.
  • Processed payrolls on regular basis for all employees.
  • Maintained accurate records of all absences, truancy issues and disciplinary actions.
  • Collected and verified directory information, including telephone numbers, addresses and proper spelling of names.
  • Supported customers by managing 10-30 calls per day efficiently while maintaining professionalism and upbeat tone.
Da Perfect Nails - Small Business Owner
City, STATE, 02/2020 - 08/2021
  • Devised processes to boost long-term business success and increase profit levels.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Designed and developed products for customers.
  • Built and maintained the stock levels.
  • Upheld knowledge of clients needs and wants.
  • Offered custom services to customers for the fulfillment of different styles/orders.
  • Assisted and prioritized customer service daily.
  • Managed financial transactions.
  • Designed packaging and ads for business.
ABM Industries - Lead/Supervisor
City, STATE, 11/2020 - 03/2021
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Educated workers about proper safety procedures to prevent accidents and injuries.
  • Deployed corrective actions quickly to maintain strong quality standards and protect consumers.
  • Learned every team members' role to offer skilled backup during shortages and high-volume periods.
  • Supervised entire production process, from incoming materials and line preparation to quality assurance inspections and product shipping.
  • Instructed employees on proper cleaning and sanitation of equipment and surfaces.
  • Worked with management team to implement proper division of responsibilities.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Set overall vision and provided team leadership.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Introduced team contests and goals to enhance productivity and improve employee morale.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Identified individual employee's unique work styles and adapted management methods.
  • Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Maintained compliance with company policies, objectives and communication goals.

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Resume Overview

School Attended

  • Lathrop High School

Job Titles Held:

  • Project Administrative Assistant
  • Small Business Owner
  • Lead/Supervisor

Degrees

  • High School Diploma

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