program supervisor resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Dedicated Clinical Social Worker well-versed at liaising with clients to foster access to community resources, treatment and assistance programs. Strong background in supporting client treatment plans. Compassionate and driven with unfailing work ethic and passion for helping others.

  • Medicare And Medicaid Applications
  • Data Entry
  • Social Work
  • Clinical Supervision
  • Word Processing
  • Play Therapy
  • Program Development And Management
  • Motivational Enhancement Therapy
  • Computer Experience
  • Sexual Assault Victim Counseling
  • Divorce And Custody Issues
Work History
Program Supervisor, 05/2019 to Current
City Of Boston, MaBoston, MA,
  • Streamlined The Continuum Program by providing flexible support to at-risk families.
  • Improved The Continuum program by incorporating goals, executing policies, and following procedures.
  • Contributed and developed staff.
  • Delivered timely completion of reports and updated records necessary to clinical practice.
  • Gained knowledge of community mental health systems and community resources.
  • Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
  • Provided ongoing direction and leadership for program operations
  • Worked together with the program director to maintain optimum levels of communication to effectively and efficiently complete projects
  • Delivered comprehensive therapeutic services to children, adolescents, and adults to support child welfare and prevention services
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification
  • Facilitated family therapy sessions between children, caregivers, and siblings to remediate conflict and build healthy relationships
  • Maintained record of daily individual activities, behaviors, and pertinent incidents for patient analysis and assessment
  • Set up and directed all aspects of the continuum program with a specific family focus.
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Designed program implementation and maintenance plan, including ensuring availability of appropriate resources
  • Set up and directed all aspects of the Continuum program with Staff and Director Focus.
  • Entered data in iCentrix system and handled database maintenance
Counselor, Service Coordinator, 09/2018 to 05/2019
The Brien CenterCity, STATE,
  • Behavioral Health Urgent to Clinical, Provide Mental Health Treatment and Psychotherapy, Case Management, and treatment planning for Youth and Families through apartnership with Pittsfield Community Connection.
  • Designed individualized service plans that took into account clients' goals and preferences
  • Identified risk and resiliency factors within individual youth, peer group, family, school, and community and develop strategies for intervention
  • Developed service plans to maintain intact families and improve family functioning
  • Maintained accurate records and full compliance with government regulations and agency guidelines
  • Provided individual counseling services to students with adjustment issues and partnered to facilitate weekly support groups
  • Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits
  • Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources
  • Ran individual therapy and family therapy sessions for children ages 6 to 15.
  • Led up to 10 individual sessions per week and 3 group therapy meetings
Clinical Service Coordinator, 09/2016 to 09/2018
The Brien CenterCity, STATE,
  • Contributed to the treatment components and consulted with Sub-contractors on treatment planning.
  • Excelled in Diagnostic and knowledge and skill.
  • Maximized connections with community resources.
  • Initiated in planning and executing of the Continuum Program.
  • Provide intake screening, follow-up ESP appointments, and community-based intervention to individuals and families.
  • Counselor- Behavioral Health Urgent.
  • Initiated treatment within guidelines established by The Brien Center.
  • Excelled at maintaining clients records and completing all necessary paperwork in a timely manner.
  • Assisted with local law enforcement in providing outreach to individuals in the community experiencing distress.
  • Minimized the amount of unnecessary emergency room visits, psychiatric hospitalizations, or incarcerations.
Master of Science: Social Work, Expected in 05/2019 to Westfield State University - Westfield, Ma,
Bachelor of Science: Social Work, Expected in 05/2017 to Westfield State University - Westfield, Ma,
  • Dean's List 2nd Semester, 2017
  • Member of Phi Theta Kappa Honor Society
  • Majored in Social Work
  • Licensed Clinical Social Worker - 2019-Present
  • Certified CPR, and First Aid

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Resume Overview

School Attended

  • Westfield State University
  • Westfield State University

Job Titles Held:

  • Program Supervisor
  • Counselor, Service Coordinator
  • Clinical Service Coordinator


  • Master of Science
  • Bachelor of Science

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