Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

A compassionate and professional person dedicated to working tirelessly with children, youth and adults to help them achieve their goals and thrive on their own terms.I have worked in school and different residential settings for 9 years supporting children and youth with Autism and other developmental disabilities to become more independent and improve their social skills, communication, life skills, safety awareness, community involvement and sensory needs.

Skill Highlights
  • Excellent leadership skills
  • Able to work both independently and in a team environment
  • Dedicated and hardworking individual; driven to meet and exceed expectations
  • Solid problem-solving and decision-making skills
  • Excellent organizational and time management skills
  • Professional in appearance and attitude
  • Cheerful, flexible, patient, reliable, trustworthy and a very quick learner.
  • Familiar with basic sign language
  • Proficient in on-call summary, monthly reports modifications, petty cash, payroll, intakes, discharges, and overseeing medical requirements
  • Proficient knowledge of Microsoft Word, WordPerfect, Excel, PowerPoint & Boardmaker
  • 9 years of experience working with special needs children
  • Conflict resolution skills
Professional Experience
03/2011 to 08/2015 Program Supervisor Upmc | New Castle, PA,
  • In consultation with Program Coordinator, recruit, hire, orient, train and complete performance evaluations of program staff
  • Supervise staff in reference to case planning, integrated case management implementation and follow up
  • Provide clinical supervision on a regular basis
  • Assist and support staff in the development of personal wellness and professional development
  • Provide crisis case management consultation when required
  • Attend and actively participate in team meetings
  • Ensure all reports, updates, statistics, time sheets and petty cash records are completed within deadlines and reviewed.
  • Monitor and coordinate staff holidays, medical days and leaves with the administrative assistant
  • Provide Program Annual Reports
  • Implement and Provide Behaviour Support plans, None Violent Practices Plans, Functional Assessments, ABA programs, intake, discharge and annual reports for clients
  • Establish professional working relationships with government Ministries and other relevant agencies in order to facilitate appropriate case management in the best interest of the client
  • Participate in agency supervisory meetings and training
  • Provide advocacy as required
  • Maintain knowledge of all relevant services and programs
  • Keep informed of all current trends and issues
  • Maintain a working relationship with other community service providers, stakeholders and interest groups
2013 to 07/2014 Part-time Residential Worker Thompson Community Services | City, STATE,
  • Worked as a Residential Worker to meet the needs of every resident, providing care with dignity and supporting every client in achieving a safe and fulfilling lifestyle. Providing self-care, relationship-building skills, life-skills training, meal preparation, personal care and access to community resources, activities and services,
05/2013 to 06/2013 Special Education Aid Carisbroooke Elementary School | City, STATE,
  • Working as an EA to support students with emotional and behaviour disorders, intellectual disabilities and communication challenges.
  • Providing classroom support to teachers.
  • Overseeing students to ensure that no harm or danger befalls them in the classroom and in other areas.
  • Providing support to students in the classroom.
04/2007 to 03/2011 Full-time Residential Care Worker Hollyburn Family Services | City, STATE,
  • clinically observe, assess and implement behavioral programs for children and youth with autism in supporting them with life skills, communication skills, social skills, community involvement, safety awareness and sensory integration.
  • Implementing behavioural plans, visual schedules, timelines, and recreation activities.
Expected in June 2007 Bachelor of Arts | Major in Psychology SFU, Burnaby, B.C GPA:

Certification and Training
  • CBI Capacity Training
  • Introduction to Contemporary ABA and Autism, Pairing and Manding, Social Referencing and Joint Attention, Intensive Teaching, Natural Environment Teaching, and Dealing with Problem behaviour workshop, 2013
  • Partners in Teaching: Seizure Awareness Workshop (BC Epilepsy Society, April 2009)
  • Seizure Training, 2014
  • Nutrition and Dental child residential licensing workshop, 2008
  • Food Safe Course for group homes 2014
  • Non-Violent Crisis Intervention, Hollyburn Family Services
  • Medication Administration Training, Katharine Dubbin - Shoppers Drug Mart Pharmacy
  • Sexual Behaviours in Children Certificate

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School Attended

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Job Titles Held:

  • Program Supervisor
  • Part-time Residential Worker
  • Special Education Aid
  • Full-time Residential Care Worker


  • Bachelor of Arts

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