program supervisor resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
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Motivated Program Supervisor adept at accomplishing program objectives through effective staff training and supervision. Prepared to apply numerous years of experience in program operations. Analytical and compassionate Program Supervisor with numerous years of experience managing non-profit initiatives and improving lives of special-needs and disabled clients. Dedicated to bringing order to otherwise chaotic lives by organizing and executing clear and beneficial social service programs. Up-to-date, computer-savvy professional with thorough and practical regulatory knowledge. Seasoned Program Coordinator with broad-ranging expertise in operations management and financial administration. Highly skilled in overseeing budget planning and championing strategic visions. Demonstrated leadership skills to drive teams toward success and sustain organizational missions. Skilled Program Coordinator proficient in implementing programs to fulfill customer needs. Skilled at cultivating relationships to support new and existing clients. Maintains and monitors projects, budgets and expenditures.

  • Staff training experience
  • Document management skills
  • Strategic planning expertise
  • Reporting requirements understanding
  • Operational leadership background
  • Standard operating procedures
  • Human resources understanding
  • Staff development
  • Operations experience
  • Self-motivated
  • Project coordination
  • Customer support and assistance
  • Research and facts collecting
Program Supervisor, 10/2019 to 10/2021
Arizona's Children AssociationSierra Vista, AZ,
  • Helped team members improve productivity and performance through hands-on coaching in order to achieve company objectives.
  • Fostered relationships to define programming needs and strengthen organizational standing.
  • Oversaw children and other day-to-day activities.
  • Directed, coordinated and administered sports and learning programs.
  • Uncovered issues to determine solutions and assist program participants.
  • Oversaw team reporting, performance and quality assurance for group of over 80 personnel.
  • Planned, directed, coordinated and monitored multiple behavioral health services and programs and complied with licensure, certification, accreditation and statutory requirements.
  • Worked with numerous participants to plan organizational needs and improve district engagement.
Manager, 04/2017 to 09/2019
HologicNashville, TN,
  • Trained employees on additional job positions to maintain coverage of roles.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.
  • Assisted with training and onboarding of sales associates in store operations.
  • Maintained team progress against performance targets by motivating staff and proactively resolving department-level issues.
Sales Associate, 03/2014 to 05/2017
Mondelez International, Inc.Bethlehem, PA,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Built trusting relationships with customers by making personal connections.
  • Worked with fellow sales team members to achieve group targets.
Education and Training
High School Diploma: , Expected in 06/2014 to Los Angeles Adventist Academy - Compton, CA,
: , Expected in to Santa Monica College - Santa Monica, CA

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Resume Overview

School Attended

  • Los Angeles Adventist Academy
  • Santa Monica College

Job Titles Held:

  • Program Supervisor
  • Manager
  • Sales Associate


  • High School Diploma
  • Some College (No Degree)

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