program manager learning and development resume example with 15+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Program Manager with 15+ years of expertise in project management, strategic planning, brand development, national program execution, operations and maintaining multimillion-dollar accounts to deliver mutually beneficial results. Builds and sustains cross-functional relationships with internal and external stakeholders to accomplish project milestones and goals. Highly analytical, attentive to details, organized, with strong PowerPoint, Google slide design and Photoshop skills. Enthusiastic, dedicated, hardworking with experience in defining, collecting, analyzing, and presenting data to support project goals and initiatives. Strong interpersonal, presentation, verbal, and written communication skills. Adapts quickly to changing and shifting timelines.

Expected in 04/2021 to to PMP Cert Exam Prep | Project Management Howard Community College, Columbia, MD GPA:
  • 42 PDUs
  • 42 Contact Hours
Expected in 09/2020 to to Certification | Microsoft Project 2016 Howard Community College, Columbia, MD GPA:
  • 24 Contact Hours (10/20)
Expected in 06/2001 to to Associate of Arts | Program Management University Of The District Of Columbia, Washington, DC GPA:
  • Project Management Essentials Cert (PMEC)
  • Lean Six Sigma White Belt Cert (LSSWB)
  • Microsoft Project 2016 Certification
  • Project Management Prep (4/21)
01/2015 to 02/2022 Program Manager - Learning and Development Magnite, Inc. | Denver, CO,
  • Monitored the progress of several projects within my department to meet departmental and top-level organizational goals for all training and development needs
  • Worked cross-functionally with internal/external/adhoc teams to gain access to the necessary trends/resources to further establish and foster business and company growth
  • Created market analysis with local stakeholders used to leverage insight for program expansion opportunities with new partners/businesses
  • Developed and managed the organizations strategic training roadmap
  • Designed and developed feedback reports used to leverage and effectively analyze programming data in regard to staff development, employee retention, and overall performance
  • Responsible for all Brand presentation material via PowerPoint/Google slides
  • Educated national/local teams on effective rapport building and personalize relevant consumer messaging to drive incremental business traffic, grow market-share and sales at chain/independently owned businesses
  • Established brand loyalty/awareness through high impact initiatives catered to each consumer and business need
  • Traveled 60% to oversee program execution in 34 territories
01/2012 to 12/2014 Program Analyst, Strategic Planning Comtrak Logistics | Whitestown, IN,
  • Developed and managed the organization's program launch roadmap that aligned with the strategic organizational goals for product launching in Puerto Rico (San Juan, Ponce, Mayaguez)
  • Created and executed muti-million-dollar events on behalf of RAI, Amsterdam Vodka, and COORs including mobile tours, and one-off event marketing campaigns that met all program objectives
  • Curated and implemented strategies for hyper-local experiences in 32 markets
  • Partnered with key-influencers network to drive in-market consumer engagements
  • Created pop-up experiences in key markets to create awareness
  • Defined project plans and timelines, managed workflow and personnel and achieved completion deadlines on or before schedule
  • Optimized profitability to meet marketing objectives and drive product line growth from concept through product life cycles
  • Provided input on key decisions and strategic plans by evaluating ongoing program data
  • Created custom high-end retail kiosks for product dispensary placed in retail/non-traditional account locations
  • Monitored metrics, and developed a plan to reach EOY goals ahead of schedule
01/2010 to 12/2011 National Event Manager Media Star Promotions | City, STATE,
  • Developed communication strategies to meet client objectives
  • Created compliant disruptive activation's with key influencers
  • Created and executed high-end live events on behalf of RAI, Amsterdam Vodka, and COORs including mobile tours, and one-off event marketing campaigns
  • Oversaw the enhancements of 10 key markets while managing and executing influencer campaigns
  • Managed and maintain budgets (10k – 150k) for large scale events
  • Provided onsite training to improve program efficiency
  • Developed and maintained relationships with key market stakeholders Identified national/local partnerships/events for brand growth opportunities
  • Reported all activation analysis to the client
  • Monitored metrics, and developed a plan to reach EOY goals ahead of schedule
  • 60% travel
12/2005 to 12/2009 Regional Manager Media Star Promotions | City, STATE,
  • Oversaw 5 states for nightlife/day-time market execution Hired and motivated local staff on a daily basis
  • Managed the overall processes of high-end events within my 8 territories
  • Analyzed regional market trends to discover new opportunities for growth
  • Tracked customer behaviors, and market trends from consumer reports to make proactive adjustments within the markets
  • Minimized turnover through effective training and employee engagement programs
  • 60% travel

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Resume Overview

School Attended

  • Howard Community College
  • Howard Community College
  • University Of The District Of Columbia

Job Titles Held:

  • Program Manager - Learning and Development
  • Program Analyst, Strategic Planning
  • National Event Manager
  • Regional Manager


  • PMP Cert Exam Prep
  • Certification
  • Associate of Arts

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