Program Director with multiple years of successful experience in program planning and implementation. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Has experience in educating community members on disease prevention and health management. Leverages public speaking events, workshops and training seminars to increase awareness and network with industry leaders to identify new resources.
Established staff schedules and assignments based on facility needs and equipment availability.
Promoted available resources and connected individuals with services.
Gave public talks on importance of health education and specific disease prevention and treatment strategies.
Led planning and achievement of goals and objectives consistent with agency mission and philosophy.
Developed team communications and information for meetings.
Targeted specific community groups with wellness and disease management information.
Developed and implemented training classes to educate team members and community residents.
Verified paperwork accuracy and checked for completion prior to processing.
Contributed to devising and enforcing effective policies, accurate budgets and daily procedures.
Coordinated with team to verify proper placement and quantities of ballots and equipment.
Collected necessary information from voters to determine correct voting location and ballot.
Created fair, non-partisan environment to protect free choice of voters.
Obtained signatures and recorded names of voters to prevent voting of unauthorized persons.
Assisted Director with day to day operation of the Visitor Information Center Program.
Reviewed and submit project proposals to determine goals, time frame, funding limitations and procedures for accomplishing projects.
Coordinated collection and preparation of financial and operations reports form the Visitor Information Centers.
Attended to a variety of administrative details such as keeping informed of departmental/tourism division activities and transmitting information.
Oversaw and ensured office functions of the visitor center program are effectively carried out in a timely manner.
Maintained all visitor center research numbers including goal achievements.
Ensured all staff is aware of goals established and assist where needed to achieve these goals.
Provided technical assistance to visitor center staff on operational issues such as personnel policies, purchasing and record keeping.
Received and return call to visitors or callers requiring tourism information.
Assisted Director with attending meetings and center visits around the state.
Assisted as needed with content development and training for this program.
Maintained warehouse brochure inventory for visitor center distribution and ensure inventory is available for center usage.
Coordinated with Deputy Commissioner of Tourism and the Director of Global Sales on the program of work for the Georgia Department of Economic Development (GDEcD) Local Visitor Information Center (LVIC) Education.
Communicated regularly with Georgia's LVIC's on the programs and opportunities provided by the GDEcD.
Established with the Deputy Commissioner of Tourism the criteria for annual cooperative funding for the Local Visitor Information Centers.
Coordinated annual Local Welcome Center inspections conducted by Visitor Centers to ensure all Local Welcome Centers are approved for annual funding and assist as needed with understanding funding policies and procedures.
Worked with Georgia communities opening a new Local Visitor Information Center to understand the importance and value in working with GDEcD as an official Georgia Local Visitor Information Center. Provide LVIC criteria and applications as appropriate.
Facilitated LVIC training programs including the new E-learning seminars. Promoted E-learning seminars as important method of training for new and existing employees.
Assisted and advised where needed with content development for E-learning site to ensure content and programs provide adequate and useful material for LVIC staff.
Worked with GDEcD staff to develop a “Certified Georgia Tourism Specialist” program to recognize those employees who complete the E-learning programs. Create an atmosphere of pride in being a certified Georgia Tourism Specialist.
Prepared monthly reports on program status for Deputy Commissioner of Tourism and the Director of Global Sales on the activities of the LVIC's.
Served as a liaison for communication between Georgia's LVIC and Visitor Information Center (VIC) programs.
Attended and contributed during GDEcD tourism staff meetings as requested representing the needs of the LVIC's in relation to all GDEcD programs.
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