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Program Director Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Well-qualified Dance Teacher adept at leading classes in different dance styles for all ages of students. Familiar with organizing and planning for recitals and group performances. Offering 10 years' experience in the field.

Skilled Program Director with 5 years of supporting team to meet and exceed program deadlines. Demonstrated experience managing group dynamics and day-to-day administrative functions. Excellent communication and relationship-building skills.

Skills
  • Policy and procedure improvements
  • Performance standards and analysis
  • Business oversight
  • Partnership development
  • Program leadership
  • Budget coordination
  • Organizational leadership
  • Staff development expertise
  • Program management
  • Staff development
  • Project coordination
  • Sales growth
  • Scheduling proficiency
  • Operations experience
  • Self-motivated
  • Standard operating procedures
  • Market research proficiency
  • Understanding of posture
  • Teaching strategies
  • Performance background
  • Safety understanding
  • Group teaching
  • Individual instruction
  • Fine arts proficiency
  • First Aid/CPR
  • Choreography creation
  • Dance development
  • Problem resolution
  • Team building
  • Planning and coordination
  • Relationship development
  • Communications
  • Performance preparation
  • Student engagement
  • Step instructions
  • Lesson preparation
  • Technique improvement
  • Flexibility techniques
  • Performance planning
  • Student and parent relations
  • Choreography of dance numbers
Experience
03/2015 to Current Program Director Garage Team Mazda | Dallas, TX,
  • Developed robust marketing plans to increase awareness of programs.
  • Increased business revenue through proactive management of relationships and sales strategies.
  • Oversaw completion of productivity goals and educated employees on established company processes.
  • Managed program operations and provided strategic leadership for all workers.
  • Created comprehensive progress reports on all programs to show progress.
  • Coordinated planning and program development between news teams and other programming staff.
  • Proposed and developed new programming ideas and special features to drive audience engagement.
  • Kept programming on tight schedules, maintaining optimal quality standards to keep audiences informed or entertained.
  • Managed the schedules of a team of 13 personnel.
03/2014 to 03/2015 Sales Associate Foot Locker Inc. | North Attleboro, MA,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Negotiated and closed deals with minimal oversight.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
01/2013 to 03/2014 Sales Associate Foot Locker Inc. | North Charleston, SC,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Negotiated and closed deals with minimal oversight.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Education and Training
Expected in | Education Fayetteville State University, Fayetteville, NC GPA:

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83Good

Resume Strength

  • Formatting
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Fayetteville State University
Job Titles Held:
  • Program Director
  • Sales Associate
  • Sales Associate
Degrees
  • Some College (No Degree)

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