|HIGHLIGHTS OF QUALIFICATIONS Core competencies include: * CERTIFICATE: ITIL V3 * Report Management & Development * Process Efficiency Improvement * Cost Accounting * System Testing & Design * Team Leadership * Oracle Business Intelligence 10.1.3.3.3 * Customer Relationship Building * Project Costing and Budget Management * End User Training * Financial Analysis/ Forecasting * Systems Functionality & Implementation * Oracle Siebel Customer Relationship Management * Technical Documentation * Analytics of Key Performance Indicators * Proficient in MS Office, including Visio, Project and SharePoint|
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