program aide pre hearing calendar clerk resume example with 16+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Committed and hardworking employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure, multitasking and adapting to new situations and challenges to best enhance the organizational brand.

  • Type 45-50 wpm
  • Well-organized and efficient.
  • Customer Service
  • Proficient in Word, Excel, and Outlook.
  • Self-starter, hardworking, dependable and goal oriented.
  • Proficient in IDX, EMR, SFS, SLMS, FileNet, Law Manager and Nextgen systems.
Program Aide/ Pre-Hearing Calendar Clerk, 10/2021 - Current
Cancer Treatment Centers Of America Madison, WI,
  • Enter vital documents and information into Law Manager system (CMS)
  • Updated CMS with new case information
  • Assign, schedule and confirm pre-hearing settlement conferences, status update teleconferences and reschedule adjourned cases
  • Input assigned attorneys who will represent Complainants and Respondents
  • Ordered court interpreters and translators as needed
  • Monitor all 5 outlook incoming email inboxes and distribute correspondence/documents to corresponding Judges and uploading the documents into CMS
  • Mark and maintain exhibits, preliminary statements, verified answers, and post-hearing briefs, adjournment, and withdrawal requests
  • Review all incoming documents and input data into CMS
  • Create various documents (Withdrawals, stipulation of settlements etc.) mail, email, and fax them to their appropriate places
  • Contact counsel(s) for settled cases for closing documents i.e., Stipulation of settlements, payments, and compliance
  • Prepare recommended order and submitted them to order preparation unit to submit to commissioner for approval
  • Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
  • Answered telephones, direct calls, take messages
  • Create a master calendar that goes out monthly biweekly and weekly with all the pre-hearings, for all eight Administrative Law Judges and Division assigned Counsel.
Office Assistant, 07/2017 - 10/2021
Cancer Treatment Centers Of America Phoenix, AZ,
  • Complied and verified all purchases in accordance with OGS and OSC policies from OGS contracts and open market
  • Created, gathered, reviewed all purchase request forms and purchase orders from NYSDHR agencies statewide
  • Audited and filed all required documents in SFS
  • Reconciled charges from all NYSDHR agencies in SFS, including p-cards and vouchers
  • Implemented in-house financial system for purchase requests, administrative requests, and inventory
  • Served as supervisor to mailroom staff and finance interns
  • Took and kept track of outgoing and incoming office inventory
  • Maintained tracking system with all invoices and supporting documents for HUD reporting purposes
  • Distribute payroll checks and direct deposit slips
  • Compile, sort and file physical and electronic invoices and receipts
  • Work with spreadsheets, databases, and bank accounts to match payments to purchase requests and invoices
  • Interact with supporting agencies and vendors for purchasing, payments and payment methods
  • Perform accounting and clerical functions to support supervisor
  • Collected and coded various documents to prepare for filing, storage and processing.
  • Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
Office Assistant, 01/2013 - 07/2017
SUNY State College Of Optometry City, STATE,
  • Answer all calls in a timely manner and provided callers with detailed information on facility
  • Register new patients, schedule, reschedule and confirmed patient appointments
  • Verify and update patient demographic information and insurance information
  • Check insurance eligibility and obtain insurance authorizations
  • Provide information regarding patient accounts to authorized callers while complying with HIPPA regulations
  • Respond to patient billing or financial inquiries, directing to appropriate departments, as necessary
  • Communicated with agencies, insurance and pharmaceutical companies via telephone or correspondence
  • Prepared all necessary forms for processing including, but not limited to screening forms, insurance verifications, demographic information, consent, and medical release forms in compliance with SUNY and HIPPA guidelines
  • Effectively schedule and confirm all necessary appointments, including procedures, post-ops and follow ups
  • Effectively retrieve and process information in IDX, EMR and NextGen systems
  • Provide excellent customer service skills to ensure all patients are treated in a professional and courteous manner, in person and over the telephone
  • Perform the following tasks in the clinic areas: Verification of demographic information, obtaining insurance information, conducting follow-up on no-show and cancelled appointment
  • Served as referral and surgical coordinator for all patients requiring/underwent cataract surgery
  • Trained staff members to perform work activities and use computer applications.
Assistant Director/Case Assistant/Program Coordinator, 11/2006 - 05/2013
R.A.I.N. Boston Secor Senior Center City, STATE,
  • Prepared senior NYC-210 and NYC 214 taxes and various benefits and entitlements
  • Prepare monthly and quarterly reports for submission and review by the NYS Department for the Aging (DFTA)
  • Maintain client files and input case notes in accordance with DFTA and Department of Youth and Community Development (DYCD) standards
  • Register and complete membership applications for new members
  • Responsible for all clerical work of program, including typing, filing, logging mail, answering phones and reception
  • Compile and complete food cost reports and costing out reports according to invoices to submit to DFTA.
  • Explained program offerings and requirements to participants and answered related questions.
  • Facilitated educational workshops, trips, meetings and conferences associated with program.
  • Scheduled and developed program activities in accordance with program needs.
Bachelor’s Degree: , Expected in 05/2015
Empire State College - ,
Status -

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Resume Overview

School Attended

  • Empire State College

Job Titles Held:

  • Program Aide/ Pre-Hearing Calendar Clerk
  • Office Assistant
  • Office Assistant
  • Assistant Director/Case Assistant/Program Coordinator


  • Bachelor’s Degree

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