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Program Administrator Resume Example

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PROGRAM ADMINISTRATOR
Summary

Motivated and committed administrative professional skilled at building strong working relationships with fellow staff, supervisors and community members. Effective at designing highly innovative new programs. Active listener who seamlessly incorporates feedback from staff and the community. Administrator skilled at creative problem solving. Self-starter and independent thinker accomplished in developing effective programs. Analytical Administrator well-versed in all aspects of city management. High-energy Administrator focused on promoting client engagement and strong community relations to foster awareness and utilization of services.

Highlights
  • Community engagement
  • Exceptional organizational skills
  • Analytical thinker
  • Creative problem solver
  • Public speaking
  • Self-starter
  • Deadline-oriented
  • Data collection and analysis
  • Workplace bullying consultant
  • Expert in Training and Development
  • Local government background
  • Employee training and development
Accomplishments
  • Developed, spearheaded and retained a successful 13 year Employee's Cancer Buddies Program
  • Negotiated and secured resources for the Cancer Buddies Program such as legal "End of Life" package.
  • Negotiated and secured a funeral package for terminal Cancer Buddies.
  • Received acknowledgment and support from the American Cancer Society.
  • Developed and spearheaded the City's 12 year Annual Cancer Buddies Teddy Bear Drive collecting an average of 5000 each year of stuffed animals for the children of Denver Health Hospitals.
  • Co-coordinated and monitor the Employee's Emergency Fund (DEEP) a non-profit program with a 501c3 acquisition with a $25,000 budget.
  • Implemented an accounting and records system for DEEP
  • Developed and initiated the City's Workplace Bulling training module that is currently a mandatory class for an average of 3000 employees per year.
  • Earned the City of Denver's 5681 Award for development of the Cancer Buddies Program in February 2008.
  • Earned an International Employee Assistance Program Association Quality Award for EAP Excellence in June 2006.
  • Westward Award for the least bureaucratic agency in the city in 2005.
  • Kennedy Award for exceptional productivity and process improvement in 2004.
  • Multiple Proclamations of Recognition - 2004, 2005, 2009.
  • Certifications of Appreciation, presented by Denver Health and Hospitals Authority by the Hospital Volunteer Association for the Annual Teddy Bear Drive.
Experience
Program Administrator
Keystone Human Services - East Hartford , CT

Devised short and long-range action plans to address program needs such as fund raising and a teddy bear drive . Served on an eight member Denver Employees Emergency Program board for 3 years.

Prepared and submitted the Denver Employees Emergency Program's annual report for the last 3 years. Successfully established effective systems for record retention by creating database for daily tracking.Executed and monitored the Employee Assistance's budget of $500,000. Decreased costs by 10% each year in a 13 year period by carefully monitoring revenue and expenditures. Oversaw financial activities including preparation of purchase orders and services. Oversaw the coordination of Annual Cancer Teddy Bear Drive including motivating and increasing level of participation from employees. Secured funding for the Denver Employees Emergency Program. Secured housing resources and food banks for employees. Analyzed departments training needs and developed new training programs based on Employee Assistance's trend analysis. Designed training modules that implemented organizational behavior training concepts. Offered specific training programs to help workers improve stress, bullying behaviors, mentoring skills for Cancer Buddies, including "Lunch and Learns" on foreclosure, improving credit, getting mortgage ready, selling your home in today's market, and elderly caregiving. Created effective training course objectives, course content and all materials. Led trainings over 3000 employees on an annual basis.

Education
Bachelor of Science : BSBM, 1998University of Phoenix - City, State, United States

Coursework in Management

Elementary EducationFort Lewis College - City, State, United States
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Resume Overview

School Attended

  • University of Phoenix
  • Fort Lewis College

Job Titles Held:

  • Program Administrator

Degrees

  • Bachelor of Science : BSBM , 1998
    Elementary Education

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