Energetic, motivated Personal Assistant who is highly organized and skilled at balancing the needs of clients in both personal and professional capacities.
Highlights
Critical thinker
Computer-savvy
Strong interpersonal skills
Resourceful
Independent worker
Accurate and detailed
Excellent communication skills
Results-oriented
Accomplishments
Served as Personal Assistant to a high-profile vocal coach for more than 4 years, including traveling nationally with her.
Experience
10/2013 to Current
Professional VocalistNatasha Renee' Music LLC － Smyrna, GA
Provide contracted services for studio session as well as live performances.
Full-Time background vocalist for Soul/R&B artist Musiq Soulchild.
Songwriter for various artists.
11/2011 to Current
Personal Assistant/Vocal CoachFruition Organized Music LLC － Lithia Springs, GA
Monitoring and responding to all emails.
Answering calls and handling vocal lesson inquiries booking and scheduling clients.
Organizing travel and preparing complex travel itineraries.
Attend meetings on my boss's behalf.
Taking dictation.
Planning, organizing and managing events.
Managing the company's budget.
Conducting research on the Internet.
Writing reports, executive summaries and newsletters.
Preparing presentations using Microsoft Office.
Created expense reports using Microsoft Excel spreadsheets.
Typing documents.
Sourcing and ordering stationery and office equipment.
Providing vocal lessons to clients.
Organized personal and professional calendars and supplied reminders of upcoming meetings and events.
02/2011 to 04/2012
NRAE Sales RepresentativeWorkforce Logic － Atlanta, GA
Responsible for pitching and selling CLEAR Internet.
Direct one on one interaction with customers.
Responsible for persuading customer to buy the product.
Overall product knowledge and pricing.
Trained new employees on company customer service policies and service level standards.
Served as liaison between customers, store personnel and various store departments.
Recommended and helped customers select merchandise based on their needs.
Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.
11/2010 to 02/2011
CashierTarget － Smyrna, GA
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Excelled in exceeding daily credit card application goals.
Prevented store losses using awareness, attention to detail and integrity.
Worked as a team member performing cashier duties, product assistance and cleaning.
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Replenished merchandise shelves with items from the stockroom.
Cross-trained and provided back-up for other customer service representatives when needed.
Pricing team, responsible for price changes throughout the store.
Used pricing gun to track each item priced.
08/2010 to 10/2010
Sales AssociateKnow Style － Buford, GA
Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
Recommended merchandise based on customer needs.
Placed special orders and called other stores to find desired items.
Explained information about the quality, value and style of products to Influence customer buying decisions.
Guided customers in choosing items that reflected personal style and shape.
Replenished floor stock and processed shipments to ensure product availability for customers.
Maintained the fitting rooms.
06/2010 to 08/2010
Sales AssociateHavana Beauty Supply － Aurora, CO
Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
Recommended merchandise based on customer needs.
Placed special orders and called other stores to find desired items.
Explained information about the quality, value and style of products to Influence customer buying decisions.
Guided customers in choosing items that reflected personal style and shape.
Replenished floor stock and processed shipments to ensure product availability for customers.
Responsible for staying up to date on hair care products/overall product knowledge.
05/2010 to 07/2010
InternColorado Colorado School for Family Therapy － Aurora, CO
Conducted research in family therapy.
Created psycho-educational group studies.
Conducted research in Interviewing and Music Therapy.
Was a mentor of an 11 year old girl.
Assisted supervisor in preparing educational materials for clients.
08/2009 to 05/2010
Desk AssistantUniversity of Northern Colorado － Greeley, CO
Campus switchboard, answering calls and transferring calls.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Provided overall campus information for future and current students.
Maintained the front desk and reception area in a neat and organized fashion.
Scheduling appointments for managers.
Ticket sales for sporting events, both over the phone and in person.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Excelled in exceeding daily credit card application goals.
Prevented store losses using awareness, attention to detail and integrity.
Worked as a team member performing cashier duties, product assistance and cleaning.
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Replenished merchandise shelves with items from the stockroom.
Cross-trained and provided back-up for other customer service representatives when needed.
11/2004 to 08/2006
Sales Associate/ CashierSears and Roebuck － Akron, OH
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Excelled in exceeding daily credit card application goals.
Prevented store losses using awareness, attention to detail and integrity.
Worked as a team member performing cashier duties, product assistance and cleaning.
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Education
6 2005
High School DiplomaFirestone High School for the Visual and Performing Arts － Akron, OH
5 2010
Bachelor of Arts: Psychology, Minor in Africana StudiesCollege of Education and Behavioral Sciences
University of Northern Colorado (UNC) － Greeley, CO
5 2007
Finished two years, transferred to another institutuion: Double Major is Cognitive Behavioral Neuroscience and Vocal PerformanceMount Union College － Alliance, OH
Personal Information
Professional background vocalist Church Songwriting Musician: playing acoustic guitar and piano Mentoring young women Reading
Skills
Proficient in Microsoft Office Suite.
Highly energetic and a fast and proficient learner.
Possesses leadership qualities.
Very organized and capable of functioning under pressure.
Firestone High School for the Visual and Performing Arts
College of Education and Behavioral Sciences
University of Northern Colorado (UNC)
Mount Union College
Job Titles Held:
Professional Vocalist
Personal Assistant/Vocal Coach
NRAE Sales Representative
Cashier
Sales Associate
Intern
Desk Assistant
Sales Associate/Bra Specialist
Sales Associate/Cashier
Sales Associate/Sales Floor/Cashier
Sales Associate/ Cashier
Degrees
High School Diploma Bachelor of Arts : Psychology, Minor in Africana Studies Finished two years, transferred to another institutuion : Double Major is Cognitive Behavioral Neuroscience and Vocal Performance
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