Professional Organizer Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Compassionate Customer Service Representative with advanced organizational and communicative skills. Seeking to inspire and motivate both staff and the community by employing a calm demeanor under high stress situations, actively listening, and resolving the problem at hand, and remaining focused and effective in a remote environment. Experience with diverse populations and collaboration with state government employees.

  • Reliable and trustworthy
  • Self-motivated
  • Customer Service
  • Communication
  • COVID-19 procedure knowledge
  • State government financial procedure knowledge
  • Caring and compassionate
  • Call Center Operations
  • Inbound and outbound calling
  • Organizational skills
  • Conflict resolution
  • Problem-solving abilities
  • Adaptive and flexible
  • Microsoft Office expertise
  • Accurate and resourceful
Member Service Supervisor, 08/2016 to 08/2021
Ocean County YMCACity, STATE,
  • Mentored and motivated employees regarding service quality, knowledge, and performance.
  • Coached employees to remain calm and focused under high-pressure situations by providing direction and support.
  • Assisted customers with understanding benefits by providing comprehensive, knowledgeable, and pleasant explanations.
  • Responded to member questions regarding enrollment, claims, benefits, referrals and pre-authorizations.
  • Respond and resolve emergency situations by working with emergency personnel, staff and Senior Management,
  • Added and corrected system information on customer and plan details, payments or other relevant information.
  • Completed investigations of problems and discrepancies to resolve issues quickly and efficiently.
  • Supervised and answered inbound calls from a wide range of members in high volume environment
Accounts Receivable and Billing Clerk, 01/2018 to 08/2021
Ocean County YMCACity, STATE,
  • Worked successfully with diverse group of members and state government employees to activate financial contracts and resolve issues related to childcare billing.
  • Established, enforced, and optimized billing procedures to streamline operations and minimize errors.
  • Maintained confidentiality on all member personal and financial data.
  • Worked with Enterprise System to input, track, and collect payments according to company and state protocols.
  • Worked with state government portals to track financial transactions and updates.
  • Worked closely with Children's Home Society employees to meet deadlines.
  • Communicated with parents their financial status, balance dues, next steps, and contract termination dates.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Investigated and resolved issues to maintain billing accuracy.
Professional Organizer, 06/2009 to Current
Crystal Kleer CleaningCity, STATE,
  • Design and execute plans for custom home and business organizational systems using MS Office applications and 3D design software.
  • Collaborate with clients and staff in the 3D virtual design process.
  • Coach and motivate clients during high stress situations.
  • Resolve family and business conflicts.
  • Setup and maintain employee scheduling and hours through "When I Work" application.
  • Manage project progress and update all parties accordingly using spreadsheets and presentations.
  • Setup payment options tailored to clients' services.
  • Schedule consults and maintain calendars.
  • Organize, track, and anticipate inventory needs.
  • Deep clean and maintain client households.
Education and Training
: , Expected in
Microsoft Power Apps - ,

In-training to create custom professional-grade business applications.

: , Expected in
Microsoft Office Suite - ,
: , Expected in
William Paterson University - Wayne, NJ

09/2009 to 06/2010

: , Expected in
Hanover Park High School - East Hanover, NJ

09/2005 to 06/2009

  • Significantly impacted efficiency and improved operations by implementing highly effective new procedures.
  • Setup and managed remote communication between multiple departments using business software and spreadsheets.
  • Upgraded computer software while keeping overhead costs low by reducing need of IT professionals.
  • Increased inter-department communication by streamlining procedures, maximizing use of previously purchased software and applications, and integration of multiple platforms.
  • Quickly resolved member and employee issues by learning multiple modules and procedures to be main point of contact.
  • Improved project timeline accuracy by tracking data and creating new workflows.
  • Reduced rework costs by learning and utilizing design software.
  • Increased customer satisfaction by designing a virtual experience and increasing communication.
  • Reduced employee costs by preparing detailed guides and coaching on best practices.
  • Reduced management workload by implementing and teaching staff new scheduling software.

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Microsoft Power Apps
  • Microsoft Office Suite
  • William Paterson University
  • Hanover Park High School
Job Titles Held:
  • Member Service Supervisor
  • Accounts Receivable and Billing Clerk
  • Professional Organizer
  • Some College (No Degree)