Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Talented Consultant with excellent client oversight, issue resolution and presentation skills. Highly effective at juggling multiple tasks and projects.

Skills
  • Interior decorating
  • Filing and data archiving
  • Meeting planning
  • Appointment setting
  • Makeup application
  • Display arrangements
  • Retail background
  • Payment processing
  • Detail-orientated
  • Sales proficiency
Education
Missouri State University Springfield, MO Expected in 05/2005 Bachelor of Science : Fashion Merchandising & Management - GPA :
Work History
The Space Maid - Professional Organizer
City, STATE, 08/2019 - Current
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Maintained appropriate filing of personal and professional documentation.
  • Arranged domestic and international travel plans and itineraries, including flight, car service and restaurant reservations.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Utilized personal and professional networks to identify, acquire and manage new clients.
  • Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
  • Maintained entire family's schedule and organized events.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Provided staff coaching, mentoring and consultation to enhance performance and professional development.
Mary Kay - Independent Beauty Consultant
City, STATE, 04/2012 - Current
  • Met or exceeded sales goals on regular basis.
  • Handled payment transactions, gift-wrapped purchases, and enclosed trial products.
  • Demonstrated application techniques to achieve desired looks.
  • Analyzed customer skin to assess unique conditions and skin type.
  • Recommended appropriate products to meet customers' individual needs.
  • Checked product levels and replenished stock whenever merchandise ran low.
  • Gave advice to customers on specific product ranges.
  • Cultivated productive and positive relationships with customers built on loyalty and service.
  • Upsold additional products and services to increase sales numbers.
  • Completed purchases and processed payments.
  • Arranged merchandise to present visually appealing displays that drive sales.
  • Helped customers feel relaxed and comfortable with process.
  • Maintained counter and display areas in clean and neat fashion.
  • Demonstrated makeup techniques and suggested products that met clients' needs.
  • Reconciled inventory and customer orders regularly to ensure product availability.
  • Used Intouch and QT to track and report costs, sales and other various event statistics.
Macy's - Merhcandiser/Lead Sign Assoicate
City, STATE, 01/2013 - 01/2014
  • Coordinated with merchandise team in developing project plans for prioritized initiatives.
  • Equipped and organized facility to comply with company strategy for online and offline quality controls.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
  • Updated quality control standards, methods and procedures to meet compliance requirements.
  • Developed standard operating procedures and document workflows for current and future process steps.
  • Improved quality processes for increased efficiency and effectiveness.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Investigated and resolved customer complaints to foster satisfaction.
  • Managed quality assurance program including on site evaluations, internal audits and customer surveys.
  • Led merchandise team in delivery of pricing project requiring close cooperation among members to share information and develop solutions to meet broad array of deliverables.
Polo Ralph Lauren - Assistant Store Manager/Visual Merchandising Manager
City, STATE, 09/2008 - 01/2013
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Conducted store inventories once per quarter.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Advanced to manager-in-charge in manager's absence.
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Maintained high levels of organization in store by directing customers and replenishing merchandise.
  • Trained new-hires on procedures to better service customers.
  • Drafted employee work schedules to fill coverage gaps.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Managed scheduling for store shifts to accomplish proper staffing at all times.
  • Monitored security and handled incidents calmly.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Coached team on effective upselling and cross-selling methods.
  • Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
  • Performed mandatory audits to ensure compliance in all areas were met.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Supervised payroll corrections for accuracy and duplications.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.

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Resume Overview

School Attended

  • Missouri State University

Job Titles Held:

  • Professional Organizer
  • Independent Beauty Consultant
  • Merhcandiser/Lead Sign Assoicate
  • Assistant Store Manager/Visual Merchandising Manager

Degrees

  • Bachelor of Science

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